BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 990 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.5

Based on 990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 7th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The UV lamps are supposed to last at least one year, but they often don't. The company refuses to sell UV lamps separately. That's rather anti-consumer and monopolistic bundling of consumables for Bibo water machines.”

Helpful Report

Posted 4 months ago

Many thanks for your feedback. Should your UV lamp ever fail before the 12 month expiry, then we will provide a replacement free of charge. Please do email us on customers@bibowater.co.uk if this is the case and we can send one out to you!

Posted 4 months ago

“didnt make an enquiry today so not surte whats being reviewed”

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Posted 4 months ago

“We had 2 Bibo water which been super amazing so easy to make a hot and cold drink and water taste amazing.”

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Posted 4 months ago

Thanks so much for your lovely feedback!

Posted 4 months ago

“Bibo water is an excellent company. Great products, speedy delivery, excellent customer service and staff. Definitely recommended.”

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Posted 4 months ago

Thank you so much for your feedback, Lynn!

Posted 4 months ago

“Love it 😍”

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Posted 4 months ago

Thank you for your feedback 😊

Posted 4 months ago

“Although my machine leaked, they sorted it out so all is well. Very helpful, friendly and very professional service. Lovely looking high quality water bar, I wish the machine had a separate Jug or Pot dispense function, but apart from that, it really is wonderful!”

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Posted 4 months ago

Many thanks for your positive feedback. We're so pleased to hear that a recent issue with your BIBO was quickly resolved by the team and that the service received has been great 😊

Posted 4 months ago

“Have a BiBo on rental which I am more than happy with. Needed a new hot water tank cleaning tank cartridge as the one I had leaked badly as it had been used many times. I ordered a new hot water tank cleaning kit and it arrived in 48hrs and was exactly what I needed. Excellent service and still quite happy with my machine.”

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Posted 5 months ago

Thank you for your feedback. It's great to hear that you continue to enjoy the benefits of the BIBO and that the service received has been excellent 😊

Posted 4 months ago

“Great tasting fresh water, easy to use and setup. Great for baby feeds also”

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Posted 5 months ago

Thank you for your positive feedback. We're so pleased to hear that you have been enjoying your new BIBO and that you have found this easy to use 😊

Posted 4 months ago

“Easy to use web store. Fast delivery.”

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Posted 5 months ago

Thank you for your positive feedback! 😊

Posted 5 months ago

“Had our BiBo for nearly a week now we are very happy with it. customer service was very good and the insulation chap was very nice and friendly, told us everything we needed to know about the BiBo.”

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Posted 6 months ago

Thank you for your feedback. We're so pleased to hear that you are enjoying your new BIBO and that you have received great service from our team 😊

Posted 5 months ago

“Superb service and a reasonable price easy to follow instructions All in all a great product 😀”

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Posted 6 months ago

Many thanks for your great feedback 😊

Posted 5 months ago

“Big shout out for Alex, he was very helpful and very polite. Great service all round.”

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Posted 6 months ago

Thank you for your great feedback 😊

Posted 5 months ago

“Very friendly and efficiant service. Saving a lot on electricity since I had my BIBO, just wish I'd discovered it sooner.”

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Posted 6 months ago

Many thanks for your feedback. We're so pleased to hear that you are enjoying all of the benefits that the BIBO has to offer 😊

Posted 5 months ago

“Excellent Service. Very quick 1 week from order to installed. Tasha was excellent. Discussing where and how it would be installed. Takes a couple of weeks for the new smell to go and slight taste of newness to go, but now great taste.”

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Posted 6 months ago

Thank you for your feedback. It's great to hear that you are enjoying your new BIBO and that the service provided by our team has been very positive 😊

Posted 5 months ago

“Our fizzer is great; efficient and reliable. Returns for deposit refund on each gas bottle are easy and swift. Poppy is always so helpful. Saving usage of so much plastic is good on all levels.”

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Posted 6 months ago

Thank you for your feedback! We're so pleased to hear that you have been enjoying the BIBO Fizz and find our team so helpful! 😊

Posted 6 months ago

“Been with bibo since 2020 extremely satisfied with customer service and support”

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Posted 6 months ago

Thank you for your great feedback! We're so pleased to hear that you have been enjoying the benefits of the BIBO since 2020, and we're sure you will continue to do so for many years to come! 😊

Posted 6 months ago

“So far so good. Great customer service. Put installer was professional, friendly and knowledgeable. No mess left behind. The machine works great. Long my it continue.”

Helpful Report

Posted 6 months ago

Thank you for your feedback! We're thrilled to hear that you have been enjoying your BIBO so far and that you have received great service from our team 😊

Posted 6 months ago

“Quick easy gas bottle refill service”

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Posted 6 months ago

Thank you for your feedback 😊

Posted 6 months ago

“Love the machine. Very easy to get refills and return cylinders.”

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Posted 6 months ago

Thank you for your positive feedback 😊

Posted 6 months ago

“What a great water dispenser! We purchased this for our small office and it works brilliantly. Gone are the days of kettles or one cups which took far too long for drinks for 3+ people. Hot and Cold water dispensed instantly, at the right temperature and exactly the right amount for our cups. The only negative was shipping as we were let down by parcelforce, but it sounds common and they might benefit from using a better courier. Communication and resolution from the team was great though, and a great all-round service from bibo!”

Helpful Report

Posted 7 months ago

Thank you for your feedback. We're so pleased to hear that you are enjoying the BIBO in your workplace! We're sorry to hear that the courier let you down with the delivery. Our team are continuously looking into ways to improve our service levels, which includes the couriers that we choose to use.

Posted 6 months ago

BIBO Water is rated 4.5 based on 990 reviews