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BIBO Water Reviews

4.6 Rating 985 Reviews
89 %
of reviewers recommend BIBO Water
4.6
Based on 985 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Easy
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01993 880287

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BIBO Water 5 star review on 7th July 2022
Rebecca Gregory
BIBO Water 5 star review on 17th June 2022
Andrew Janeway
BIBO Water 5 star review on 5th May 2022
Roger Booth
BIBO Water 5 star review on 14th March 2022
Gail Morton
BIBO Water 5 star review on 10th March 2022
Pat Holmes
BIBO Water 5 star review on 6th March 2022
Jane Jonas
BIBO Water 5 star review on 1st March 2022
Graham Crawshaw
31
Anonymous
Anonymous  // 01/01/2019
We love our BIBO water. Not only does the water taste lovely, and is delivered at any temperature you wish for, it is also delivered stylishly. Guests are always impressed - oooh what is that ! They exclaim excitedly. We have had it around 4 years now. It has worked perfectly since installation and it gets plenty use. It had a few drips initially but you sorted that for us & were very helpful. Thank you x
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Posted 7 years ago
So glad to hear your love your BIBO and thank you for the lovely feedback! Don't forget our referral scheme if any of your guests decide they want a BIBO for themselves! :)
Posted 7 years ago
The BIBO that we have works very well the filters always arrive on time any extras we my require arrive fast plus helpful staff on the phone.
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Posted 7 years ago
Thank you for the great feedback, Barbara :)
Posted 7 years ago
I've had mine for nearly 5 years, I would struggle without it and am now used to its 'issues' . I seem to need a tank clean between 6-9 months (as they recommend) and Ive had the tank replaced after 4 years which I guess avoided the need to buy a new one or look elsewhere at the competition. Customer Service has always been helpful and keen. I didn't expect have to replace the tank and of course there's no warranty for that but the product is so good I accept the way it is. I think the design could be less clunky and know of one friend that will not buy one because of the footprint on the counter. Despite all this the resulting water and customer service deserves a 5* and I'll stand by that.
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Posted 7 years ago
Thank you for the great feedback. :)
Posted 7 years ago
Fresh water , cold & hot Instantly !
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Posted 7 years ago
Perfect!
Posted 7 years ago
Excellent
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Posted 7 years ago
Thank you! :)
Posted 7 years ago
GOOD WATER, WORKS EASY, EASY TO CHANGE FILTER AND LAMP.
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Posted 7 years ago
Thanks for the feedback, Jose. :)
Posted 7 years ago
We use 2 BIBO Classic machines in our offices (around 25 employees) and they are a great way to provide both hot and cold water.
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Posted 7 years ago
So glad to hear the BIBO is serving drinking water to your whole office!
Posted 7 years ago
Great service and the installer was excellent. Product is fantastic and even better than I expected. Thank you BIBO.
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Posted 7 years ago
So glad to hear the BIBO is even better than you expected! :)
Posted 7 years ago
The water no longer smells and is tastes better
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Posted 7 years ago
That's what I like to hear! :)
Posted 7 years ago
It's nice to go to it for instant cold and hot water so far it's A lovely machine Wife thinks it's great she likes her cold water. Regards Mr storey
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Posted 7 years ago
Hi Patrick, thank you for your lovely feedback. Glad to hear both you and your wife are enjoying your BIBO!
Posted 7 years ago
Professional personnel. Installed by Carl Upton , who has unbelievable patience. Tea has never tasted better, and I've even started drinking cold water !! Costly, but not a decision regretted. Excellent product.
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Posted 7 years ago
So glad to hear you have started to drink more water and your loving your BIBO!
Posted 7 years ago
The easyness of making coffee win me all the time
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Posted 7 years ago
That's good to hear, Eva!
Posted 7 years ago
I have had my Bibo for 7 -8 years and have always been 100% happy it was well worth the initial outlay a bit expensive but worth every penny. Thank you Bibo for a wonderful product.
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Posted 7 years ago
Thank you for being a wonderful customer! So glad you love your BIBO. :)
Posted 7 years ago
I have had my bibo classic for allmost five years and it has been one of my most valued purchases. It's great not having scum on my water no taste of chlorine it's great. I have to descale it regularly because I live in a very hard water area.
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Posted 7 years ago
Thank you for the lovely feedback, Tony!
Posted 7 years ago
A great system that delivers hot or cold water at the touch of a button
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Posted 7 years ago
Thank you for the great feedback :)
Posted 7 years ago
Instant hot and cold water at touch of a button
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Posted 7 years ago
It's great isn't it!
Posted 7 years ago
Excellent hot & cold device. Only down side is the cost of the replacement filters, UV light &cleaning fluid
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Posted 7 years ago
Hi Phil, thank you for the good feedback.
Posted 7 years ago
A wondeful machine. Staff very helpful. Prompt delivery of goods when ordered.
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Posted 7 years ago
Thank you for your lovely feedback! :)
Posted 7 years ago
The staff are always very helpful, esp. Mim and Bianca who helped me sort out the part that needed repair on my Bibo. Unlike many other companies they did not insist that a service repair was carried out by them and gave me instructions on how to fit it. In the end it was quite a simple repair and I was pleased to have saved on the repair charge, getting my beloved Bibo up and running within minutes.
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Posted 7 years ago
I am so glad to hear we could help to get your BIBO back up and running! Thank you for the lovely feedback, Karen. :)
Posted 7 years ago
Excellent service from sales, through installation and aftersales care. I would highly recommend this small company they will exceed your expectations.
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Posted 7 years ago
Thank you for the wonderful feedback, Sarah!
Posted 7 years ago
BIBO Water is rated 4.6 based on 985 reviews