BIBO Water Reviews

Name: BIBO Water
Rating: 4.55

4.6 Rating 985 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.6

Based on 985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 7th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant. I use it at home. Never have to wait for the kettle to boil and great for making gravy instantly. Also being able to have instant cooled water for a refreshing drink.”

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Posted 6 years ago

“Staff are always very helpful and deliveries are always prompt”

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Posted 6 years ago

“Fantastic product, we are thrilled with it.”

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Posted 6 years ago

“so quick & easy to get a hot or cold drink without a kettle or bottles in the fridge”

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Posted 6 years ago

“What a fantastic piece of kit. The installation was a breeze. The engineer was excellent and knowledgeable. The BIBO has centre stage on my worktop. The hot water is perfect for brewing tea and the chilled is so handy when your tea’d out and want a cold drink. No more manky britas filter jugs for me.”

BIBO Water 5 star review on 19th May 2018

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Posted 6 years ago

“Excellent product coupled with fabulous customer service.”

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Posted 6 years ago

“I bought this machine last November for our new office on the recommendation of our office fit out company. I have to say that I am never completely convinced that the hot water is hot enough to make a nice cup of tea, and you only get about 2 cups out of it before you need to wait for it to reboil. It is OK, but I do miss proper hot water from a kettle.”

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Posted 6 years ago

Hi Karl, Thanks for your feedback. The BIBO is absolutely perfect for a small office environment and should definitely be just as hot as the water from your kettle! It should also definitely make more than two cups of hot drinks in one go. Could you please call us on 01993 880287 so we can ensure all of the settings are correct and arrange a visit if necessary! :)

Posted 6 years ago

“Very efficient always have hot water available, Quite,Compact, Unique”

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Posted 6 years ago

“Had Bibo now for over 6 years has worked very well. Just changing the uv light again after ordering it which came very quickly. The old light was black at the bottom and obviously 'gone' We had a. Message saying uv light malfunction, changed it for the new light and same message is still there. Have inserted twice to BiBo's recommended fitting instruction, still same message. Have unplugged from mains waited 5 minutes still same message when plugged in. Hot water works fine but we have no cold water. At all, here hoping BeBo can rectify quickly as spare and replacements are expensive especially when they don't rectify the problem. Have looked on the web site and no further instructions on how to get it fixed. Phone call coming up on Monday morning hoping to get it sorted and give them 5 stars. Andy L”

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Posted 6 years ago

“Convenient to have hot and cooled water literally on tap”

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Posted 6 years ago

“Good machine. Very expensive price for filters and cleaning solution.”

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Posted 6 years ago

“Love my Bibo, couldn’t do without it- and customer service if second to none, quick response, very helpful. Great company and product all round.”

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Posted 6 years ago

“My BIBO makes me happy every day - the cold drinking water is deliciously cool and free of any tainted taste. The boiling water is always at the ready for a lovely cup of tea. I have had my BIBO for many years - around 15 I think - and it has never given me any problems. Managing the filters and UV lamp is so simple - makes you wonder why other manufacturers can't be as pro-active as BIBO. Despite the initial high cost of purchase, it very quickly becomes cost effective against water filter jugs or bottles of water. I bore everyone with my constant recommendations of my BIBO - big fan!”

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Posted 6 years ago

“I bought my Bibo to remove the Chlorine from our drinking water, which it did very well. The Bibo itself looks great and having hot/boiling water all the time is very useful”

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Posted 6 years ago

“Great customer service, and still kept to our installation schedule - despite the difficult weather conditions.”

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Posted 6 years ago

“Got a call of BIBO today and got an apology as to why an engineer hadn't been in touch. It was due to severe weather conditions. My complaint re the filter was dealt with. I amend my review to very good product and excellent service. Thanks BIBO.”

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Posted 6 years ago

“My BIBO is leaking for the second time and I haven't even had it for a year yet. I was told it was the filter that was causing it and so requested a new one which I was charged for. Replaced it and still leaks. No-one has got back to me regarding an engineer call out. Machine is good, when it isn't leaking.”

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Posted 6 years ago

“Very convenient to have hot and chilled water to hand but the cleaning fluids are expensive and it needs frequent de-scaling. When this cost is taken into account it does look pricey!”

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Posted 6 years ago

“Very friendly engineer. Thorough with his work and explain every thing he was doing.”

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Posted 6 years ago

“We’ve owned a Bibo Classic for 5 years +, we love it and wouldn’t be without it. Unfortunately, we live in a hard water area, so find that we need to descale it at least twice yearly or it leaks. We do keep a back up kettle for the times when we have to decommission the hot water while waiting for the descaler to arrive. Saying that parts always arrive quickly. We have had to fit replacement parts like a hot water tank and these have been easy to do with the instructions provided. It would be nice if Bibo offered loyalty incentives from time to time as I would really like to update the look of my machine with some new panels, but as there is absolutely nothing wrong with the current ones I can’t justify it.”

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Posted 6 years ago

BIBO Water is rated 4.6 based on 985 reviews