BIBO Water Reviews

Name: BIBO Water
Rating: 4.55

4.6 Rating 996 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.6

Based on 996 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our Bibo is a great gadget especially for someone elderly who has a poor grip and struggles with a kettle. The customer service when we have needed it has been prompt and helpful.The firm keeps us updated with timely replacement filters.”

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Posted 2 years ago

“My partner loves coffee all day long and it’s more convenient and tastes great, we live in a hard water area so the water isn’t great but now it’s so much better and no more filters in the fridge just straight from the machine.”

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Posted 2 years ago

“Excellent customer service coupled with a great product. Can't speak highly enough . Any issues are efficiently dealt with over the phone to make Bibo a reliable team to match their product.”

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Posted 2 years ago

“Great product and amazing customer service. Highly recommended.”

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Posted 2 years ago

“Fantastic machine, great tasting water and super friendly team at Bibo sorted everything out for install and the maintenance. Couldn’t recommend them enough.”

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Posted 2 years ago

“We have found Bibo to be extremely useful. It does away with the need for a kettle. For months at a time it is utterly reliable & when, about twice a year, it needs servicing, Bibo send replacement filters, & full instructions. The Bibo team are friendly & helpful”

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Posted 2 years ago

“We have had our bibo some years now with no issues so far. Its a great asset to my kitchen and looks the business. We love the ease of use and the ease of changing lamp and cleaning. We would never be without one. So easy to install although my hubby is a plumber. We would hand on heart reccommend the bibo machine toany and everyone. At the touch of a button you can have cold hot orwarm water. Brilliant!”

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Posted 2 years ago

“I have been very pleased with my bibo. The best thing I have ever purchased. They are a bit expensive but worth its weight in gold I have advised all my friends and family to purchase one they will not be disappointed 😊😊. Customer service is excellent always willing to help Gold star service 😊😊.”

Helpful Report

Posted 2 years ago

“We've had our Bibo Classic for nearly nine years and it has been an excellent machine. It has never let us down and it must have made hundred of thousand drinks in that time. Maintenance is straightforward and supplies always arrive on time. A great product! Thanks Bibo!”

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Posted 2 years ago

“You don’t think you need one, but once you have one you really miss it when you can’t use it! It’s lovely having cold filtered water on tap and hot water ready to use at the press of a button. I would definitely replace it with another. The customer service and engineers are excellent. Instructions are always included with parts and phone assistance is available during working hours…and they know their stuff. We have had a few issues but these have been sorted out.”

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Posted 2 years ago

“My principal test of a piece of equipment is ‘would I replace it if necessary?’ In the case of my Bibo, yes, no hesitation. I’ve just got used to taking instant hot water and lovely chilled cold water for granted. Fingers crossed I will get a few more years from it, especially since I learned my lesson of the importance of regular descaling.”

Helpful Report

Posted 2 years ago

“We have used the BIBO water now for around 3 years and we wouldn’t go back. Our tap water has a very distinctive taste to it and quite often can taste of chemicals, it was this that made us start to buy bottled water for our cold drinks. We then looked at BIBO’s water machines and decided to give it a try. The installation was easy and totally mess free, there are no unsightly pipes or cables that run from the machine and the machine looks stylish in the kitchen. Changing the filters is easy and BIBO even tell you when you need to do that so you don’t have any issues with ongoing maintenance. We have hot and cold filtered water all ready at the touch of a button, there is no need to wait for the water to warm up ready for a hot drink or to cool down, the water in the BIBO is temperature controlled. A great addition to our household and as I say, we would not go back to being without it.”

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Posted 2 years ago

“Had our Bibo classic for many years and always been happy with it. Boiling hot or nice cold filtered water whenever you want - who wouldn't be happy?!”

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Posted 2 years ago

“Excellent product and service Couldn't fault it and I find it easy to change filters would definitely recommend. Customers service is first class.”

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Posted 2 years ago

“I have had my Bibo for many years and find it excellent. In all these years only one small technical issue which I was easily able to fix myself with a new part sent from Bibo and clear instructions from them as to how to fit. Good service.”

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Posted 2 years ago

“Love the BIBO. Inherited it from a friend. Instant hot and cold water. Great customer service for filters/UV Lights.”

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Posted 2 years ago

“My children have never drunk so much water, and it’s almost 2 years! I stopped buying bottles of water and my wife loves the hot water. Save money and save the environment. One happy household!”

BIBO Water 5 star review on 8th February 2022

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Posted 2 years ago

“Cannot speak highly enough of our Bibo and after sales service I am always recommending Bibo to my friends and family”

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Posted 2 years ago

“Had our Bibo machine for around a year and a half now. From the first contact with Bibo we have nothing but 5* customer service, from ordering, delivery and installation The machine is stylish and fits into the Kitchen Decor very well. Water quality is excellent and to have both hot and cold water on tap all of the time is very welcome as we have shift workers in the house. This combines well with excellent energy saving features on the machine. All contact and deliveries of replacement and maintenance items has been right on time as advertised. Would highly recommend Bibo and we have never regretted our choice for one minute. 😃”

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Posted 2 years ago

“This is my second bibo and I wouldn't be with out one. I have had another make previously but this is so much better. Excellent customer service. Excellent product. Excellent delivery and excellent after sales. What more could you ask for”

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Posted 2 years ago

BIBO Water is rated 4.6 based on 996 reviews