BIBO Water Reviews

Name: BIBO Water
Rating: 4.55

4.6 Rating 985 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.6

Based on 985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 7th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my Bibo Fizz. Excellent product and amazing customer service. Highly recommended!”

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Posted 1 year ago

Many thanks for your feedback. We're super pleased to hear that you are happy with your BIBO Fizz, and that you have received our great customer service! :-)

Posted 1 year ago

“I love my Bibo. Would not be without. Haven used it for many years now.”

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Posted 1 year ago

Thank you for your feedback! We're thrilled to hear that you are still enjoying your BIBO after many years!

Posted 1 year ago

“We previously owned a virgin pure machine and decided after many years/moving home to refresh and this time give BIBO a test due to appearance. What can I say, don’t judge a book by its cover. We are now at the point of 3 months in and truly regretting our purchase. The water temp barely better than tap despite being at the lowest setting. I feel the need to leave this review to warn others to sadly look elsewhere.”

Helpful Report

Posted 1 year ago

Many thanks for your feedback. I am sorry to hear that you are not entirely satisfied with your BIBO. Please look out for an email from our Customer Service Team, who will be in touch to discuss this further, and to offer solutions to resolve this for you.

Posted 1 year ago

“Always sends orders promptly & let you know when they are arriving”

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Posted 1 year ago

Thank you for your positive feedback! :-)

Posted 1 year ago

“Love our Bibo. We live in a hard water area and got fed up of the kettles being full of limscale and finding bits at the bottom of the cup despite the kettle filter. Now with Bibo there is no waiting for the kettle to boil and we get instant filtered hot and cold water. I would highly recommend Bibo to anyone :)”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're so pleased to hear that you are enjoying your new BIBO :-)

Posted 1 year ago

“the most amazing product i own, in and out the kitchen I'd be lost without it”

Helpful Report

Posted 1 year ago

Thank you for your great feedback. We're super pleased to hear that you love your BIBO! :-)

Posted 1 year ago

“Having recently purchased both the Bibo water machine and the Bibo fizz, I can recommend both. As well as having great products the installation was painless and best of all the customer service is faultless, a rare thing these days. Very impressed.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to provide your feedback. We are really pleased to hear that you are enjoying your new BIBO Classic and BIBO Fizz, and that our fab team have provided you with great service :-)

Posted 1 year ago

“Waste of time”

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Posted 1 year ago

“Excellent service from ordering to delivery”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback :-)

Posted 1 year ago

“My Bibo is brilliant, I originally got mine as a promotion from Eden at Costco, the original hire cost was £25 a month but since then Eden has steadily increased their costs and the latest email is putting it up again to almost £40 a month, this excludes any replacement filters etc so you have to buy them yourself. Eden are the worst company ever to deal with, needless to say I will be cancelling my contract with them ASAP, for £40 a month I can buy my own Bibo and never have to deal with this aweful greedy company again. Bibo have been brilliant supplying the spare filters I need to keep it running, so I'll definitely be buying my own direct from them soon.”

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Posted 1 year ago

Thank you for your feedback. We're really pleased that we have been able to help you with the maintenance items for your BIBO :-)

Posted 1 year ago

“It’s absolutely brilliant, boiling water and chilled water at our fingertips. Our Bibo has just had a new Hot Water tank fitted and it’s working perfectly.”

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Posted 1 year ago

Thank you for your positive feedback. We are thrilled to hear that you love your BIBO :-)

Posted 1 year ago

“Great to not have to fill a tank and to have plumbed in hot water in the right cup amount for my tea Thanks BIBO”

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Posted 2 years ago

Thank you for your feedback. We're really pleased that you are enjoying your new BIBO :-)

Posted 1 year ago

“Had my Bibo Classic for a few years and couldn’t be without it now, fast and friendly service when you need to replace the filters and UV Lamp and contact is quick and easy, always polite and professional 👍”

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Posted 2 years ago

Thank you for your feedback! We're so pleased to hear that you are always happy with the service provided by our team, and continued to love your BIBO!

Posted 1 year ago

“It's the best thing I got. The water is so good, and I love that it does hot and cold water.”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are so pleased to hear that you are enjoying your BIBO!

Posted 1 year ago

“best in uk”

Helpful Report

Posted 2 years ago

Thank you for your great feedback! We certainly agree that our BIBO is great, so we are pleased to hear you are enjoying it!

Posted 2 years ago

“Excellent product and excellent customer service! AAA+++”

Helpful Report

Posted 2 years ago

Thank you for your positive feedback! We are thrilled that you love your new BIBO and have received our excellent customer service :-)

Posted 2 years ago

“Very Happy with my Bibo had one for several years and it has not let me down. When I have had minor problems the very helpful staff have always replied to my query at once. Excellent custom service for a great piece of kit. Thank you”

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Posted 2 years ago

Thank you for your very kind feedback! We are super pleased to hear that you have been enjoying the BIBO fo rmany years and have received great customer service :-)

Posted 2 years ago

“I have owned my BIBO for 9 years and wouldn’t be without it. Fantastic product and excellent customer service too.”

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Posted 2 years ago

We are so pleased to hear that you are still enjoying BIBO after many years! :) Thank you very much for your feedback.

Posted 2 years ago

“Had our BIBO for a month now and we’re not disappointed. Fabulous machine!”

Helpful Report

Posted 2 years ago

Thank you for your feedback! We are so pleased to hear that you are enjoying your new BIBO!

Posted 2 years ago

“prompt delivery of requested refill canister, then returned empty and just checked deposit confirmed in my account”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are really pleased to hear that you have been happy with the service received :-)

Posted 2 years ago

BIBO Water is rated 4.6 based on 985 reviews