BIBO Water Reviews

Name: BIBO Water
Rating: 4.55

4.6 Rating 985 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.6

Based on 985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 7th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Machine is great exactley what wecwere looling for. Great customer service. Highly re ommend them”

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Posted 4 years ago

Thanks so much for your feedback, Helen. So pleased to hear you are happy with your BIBO!

Posted 4 years ago

“Fantastic quality! Knocks spots off the T6 I had! Lovely design, easy to use and customer service superb.”

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Posted 4 years ago

Thank you Andy! So pleased you are loving your new BIBO!

Posted 4 years ago

“Excellent company who provide a very efficient service.”

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Posted 4 years ago

Thanks, Peter!

Posted 4 years ago

“Easy to order online, called to arrange delivery and fitting was done without 2 weeks. The water quality is exceptional compared to before as in a area with a lot of lime scale. Water is perfectly clear. Instant hot and cold water without the hassle of having to refill a water tank. The mix water option is perfect, due to having a feeding tube I need sterile warm water to flush my tube, I can do this instantly with this setting and confident the water is of a high quality and no risk of bacteria.”

BIBO Water 5 star review on 7th November 2020

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Posted 4 years ago

Thanks so much for your lovely feedback, Karen! Your new BIBO looks fab and we are so happy you are enjoying it!

Posted 4 years ago

“I really love my Bibo it's so easy to have hot and chilled water to hand instantly. I've had mine for 6 months and have just done a tank clean and filter change which was very easy to follow except the instructions didn't say to reset the filter counter afterwards in the display menu. I let mine sit for about 12 house when cleaning the tank as we live in a very hard water area, so I had to go back to using a kettle and filled from a tap. What a difference in taste - I don't know how I used to drink the tap water before getting my Bibo! I highly recomend the Bibo machine to others.”

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Posted 4 years ago

It's great to hear you love your BIBO, Joe!

Posted 4 years ago

“Excellent service as usual for my annual order”

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Posted 4 years ago

Thanks for the feedback Julie! :)

Posted 4 years ago

“Love this product, looks lovely in the kitchen.. very trendy”

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Posted 4 years ago

Tha'ts great to hear, Nathan!

Posted 4 years ago

“Very happy with the product and service. And even happier not to never buy bottled water again!”

BIBO Water 5 star review on 27th October 2020

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Posted 4 years ago

It's fab you can now stop buying expensive bottled water! :)

Posted 4 years ago

“We've had ours for seven years now, and it is used pretty heavily. It looks great, is easy to use and works just as you'd hope. I write this review as we've just had an intermittent fault develop. Bibo sent us a box, arranged collection, fixed it and returned it within a week for just over £50. You can't fault customer service like that. Thanks, Bibo.”

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Posted 4 years ago

Thanks for the feedback, Simon. It's great to have had you as part of the BIBO family for so long! :)

Posted 4 years ago

“Great product and very quick installation. Friendly support team as well.”

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Posted 4 years ago

Thanks Alexander!

Posted 4 years ago

“Best hot water heater EVER and i have had other makes. This outstanding”

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Posted 4 years ago

Thank you so much, Jill! :)

Posted 4 years ago

“Works fine every time. But requires extra cleaning because of our hard water supply. It is so nice to enjoy the cold, filtered water, available at the press of a button.”

BIBO Water 5 star review on 17th October 2020

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Posted 4 years ago

“The customer service at BIBO is fantastic, very helpful, easy to speak to and carry-out what they say they will do!”

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Posted 4 years ago

Thanks for the lovely feedback, Jody!

Posted 4 years ago

“An excellent company to deal with. First class service. My only critisism is the cost of cleaning kit refill. Full price £18 but sometimes on offer at 2 for £26 including shipping. April in the office sent me a full explanation justifying cost which I didn't really buy into. Other than that I would highly reccomend the product & company”

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Posted 4 years ago

“I have been using Bibo classic machine for around 8-10 years and it is fantastic, ice cold filtered water on tap and near boiling hot water too. You become dependant on it very quickly and it impresses all visitors to the house. Great for hot drinks and cooking and we don't even have a kettle. I have bought them outright but you do have some annual cost for replacement filters, uv light and hot tank cleaning. Looking at the rental price and having had an occasional maintenance problem (and cost) renting might be the better deal for most people.”

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Posted 4 years ago

Thanks for your feedback, John. It is great you have enjoyed your BIBO for nearly 10 years!

Posted 4 years ago

“Look at several machines like bibo decided to give bibo a try best thing i done hot water is perfect for all my needs cold water very enjoyable and its all filtered as well nice smart machine full five stars from me”

BIBO Water 5 star review on 10th October 2020

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Posted 4 years ago

Thanks for your wonderful feedback, Mark!

Posted 4 years ago

“Excellent compared to our previous water boiler and cooler.”

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Posted 4 years ago

Thanks so much Mr Robinson! :)

Posted 4 years ago

“We have used a one cup dispenser for about 4 years asa kettle is to heavy for me. Our current one needed replacing & I came across an ad for the BIBO classic. Been using it for a couple of weeks. It is brilliant. Hot & cold water pretty much instantly. Can dispense a cup/glass or as much as you need, handy for cooking. Service was impeccable, simply can not fault the company or the product. Highly recommended.”

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Posted 4 years ago

Hi Janice, thanks so much for your fab feedback. It's great to see you are enjoying the BIBO's many benefits!

Posted 4 years ago

“I just feel the urge to drink more water! Cool and filtered, I've been enoying mine now for over 5 years. Just love it.”

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Posted 4 years ago

The BIBO certainly makes you do that! Thanks Andrew! :)

Posted 4 years ago

“Slightly bigger than I was expecting, also seems to cut in and out 2 or 3 times an hour but only for shirt time. Not how this is going to work out cost wise. Overall pleased with machine.”

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Posted 4 years ago

Hi Mark, thanks for your feedback. Our CS team will be in touch to discuss this with you!

Posted 4 years ago

BIBO Water is rated 4.6 based on 985 reviews