BIBO Water Reviews

Name: BIBO Water
Rating: 4.55

4.6 Rating 985 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.6

Based on 985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 7th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i love my bibo blue water bar so happy that i bibo agreed to remove my virgin pure one for this its so much better that the screen is now on the front and not inside it dont take to long to boil water after sleep mode and keeps the water cold so if i ever need to refill my water bottle its ready am yet to change the filter in 6 mounts but from what ive seen it looks so much easier to remove then what the virgin filter was to remove as you just twist and remove as the virgin was pull and aways got stuck staff aways seem happy to answer questions that i have about the bibo :) i do recommend getting one of these if you looking for a water bar”

BIBO Water 4 star review on 21st December 2019

Helpful Report

Posted 4 years ago

“April was absolutely great in sorting out my issues. She is friendly and very helpful. An asset to your company.”

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Posted 4 years ago

“Whenever I have any dealings with Bibo Water, I receive excellent service and this has been the same over a number of years. Whom ever you speak to, they are friendly and knowledgeable and deal with your issue promptly. Always a pleasure to deal with Bibo Water.”

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Posted 4 years ago

“Great to deal with. Pleasant & knowledgeable. Everything is on track so far.”

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Posted 4 years ago

“Quite a good machine providing hot or cold water. It’s looks quite sleek too. It gives hot and cold filtered water. Isn’t that what hot and cold taps used to do? Yes but this is hotter and colder and filtered. And with a lot more buttons and no taps. Taps used to be very intuitive. On, off, hot and cold were all the parameters and so almost anyone could switch them on and off and get the temperature they sought. Not the Bibo. It has lots of buttons with obscure pictograms on them. The buttons don’t always work so it’s good to put it on drainer board and to have a cut off switch nearby. I like the Bibo but they could get rid of all the buttons and replace them with taps.”

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Posted 4 years ago

“Would love to write a wonderful review but as it's not going to be fitted until the 10th December it's a bit of a problem”

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Posted 4 years ago

“The system works great and the service was excelent”

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Posted 5 years ago

“have had this unit for about four years, mostly very happy with it, just need to keep on top of the descaling schedule, it is difficult to keep it clean and needs constant work.However I would not like to be without it.I would take out maintenance insurance if the price was not so ridiculous.”

Helpful Report

Posted 5 years ago

“The Bibo is better than boiling water in a kettle. It's instant hot and cold water which tastes better than the tap water. It has given us a few problems in the past but all repairs have been quick and without any cost. The instructions for cleaning the hot tank could be better. (Note 8. in the preparation) I followed the instructions and the cleaning solution frothed up and overflowed. This caused a fault. I now turn the water off at the back of the Bibo and it stops the water flowing back into the tank. I then turn the water back on after the solution has been put in. The outside of the nozzle builds up with scale and appears to be rusty. The staff at Bibo are very friendly and efficient.”

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Posted 5 years ago

“I have had my Bibo for over 10 years and I would be lost without it, I just love everything about it”

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Posted 5 years ago

“Do not usually respond to these requests but BIBO's Customer Service Team are exceptional in their treatment of problems put to them. Enjoy your problem when April takes such care,thought and consideration when speaking to you ! Many companies should realise the 'front of house' can make or break their business. Problem was sorted and a back-up visit by Carl, engineer, to double check was a bonus, he was equally a credit to BIBO. l”

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Posted 5 years ago

“Great Service and great product”

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Posted 5 years ago

“We love it, its so handy to have filtered cold water and boiling water on tap. It save us so much time.”

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Posted 5 years ago

“Excellent product excellent service very happy recommend Bibo saves time and money”

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Posted 5 years ago

“lovely quality of water -nice and coll for cold ,hot enough to replace kettle”

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Posted 5 years ago

“Customer services were very helpful when I had a fault with my used BIBO Classic, they sent me the correct replacement part and DIY instructions on how to replace a faulty ballast. They also gave me the option for an engineer visit in case I didn't feel confident in undertaking the works myself. Once again, I couldn't fault their customer service. A + + +”

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Posted 5 years ago

“Excellent customer service, super speedy, friendly, and helpful.”

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Posted 5 years ago

“Great functioning machine for hot and cold filtered water. Engineer who installed the machine was very knowledgeable and helpful. Very easy to use and can make a large quantity of drinks at the same time considering the machine looks relatively small. As the machine is small and compact this fits very nicely in our small kitchen and visually looks like a nice modern appliance along with our other items in our kitchen. Everyone is loving how convenient this machine is around the office and we are saving on plastic too to help save the planet :-)”

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Posted 5 years ago

“Excellent installation , fast and easy. Machine works very well and has eliminated plastic bottle waste . Water taste is great too. Fully recommend.”

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Posted 5 years ago

“Great machine and good service!”

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Posted 5 years ago

BIBO Water is rated 4.6 based on 985 reviews