BIBO Water Reviews

Name: BIBO Water
Rating: 4.55

4.6 Rating 985 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.6

Based on 985 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 7th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very pleased with all of the representatives attached to BIBO who were pleasant helpful and positive which was a pleasure to find in our society these days well done to BIBO regards to all . MIKE WHELAN”

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Posted 5 years ago

“Definitely the best counter top water machine on the market”

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Posted 5 years ago

“We have had our BIBO several years and love it! Instant filtered cold water and instant boiling water. If I have emptied the tank it only takes a few minutes to boil up again. Would not want to be without it.”

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Posted 5 years ago

“Tastes amazing Instant hot and cold water Bought the fizz bottle which is excellent”

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Posted 5 years ago

“We live in a hard water area and the tap water does not taste particularly good. It is so convenient to be able to get different temperatures of water from the Bibo and it is so easy to look after.”

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Posted 5 years ago

“We have used our machine for 6 years and it has become part of our life. We enjoy the availability of hot water for drinks and cooking, our grandchildren love helping themselves to cool drinks. Generally very reliable, staff are helpful and knowledgeable. Since we have our machine in a kitchen/dining room, we would appreciate a quieter operation but we would not want to be without our Bibo”

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Posted 5 years ago

“Instant filtered water. Hot or chilled. Whenever you want it. Brilliant. But, the drip tray fills when not in use, even though there is a glass in position to catch any drips that may drop overnight??? Very strange!”

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Posted 5 years ago

“Love our BIBO. Love not having to boil a kettle or keep bottled or filtered water. Great product.”

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Posted 5 years ago

“Can sum up in 3 words, GOOD CUSTOMER SERVICE. Many Thanks”

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Posted 5 years ago

“It is true that if you don't have it you can't see the need, but when you have it and can't use it you miss it! Just drops a star due to the overflow dish having a very small capacity/no full indicator except when it overflows!”

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Posted 5 years ago

“I love my Bibo machine. It is so simple to use in every sense. All explanations for changing filter and cleaning system etc could not be more helpful, precise and clear.”

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Posted 5 years ago

“Wow!!! Fantastic service from ordering through to installation. Thank you 😁”

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Posted 5 years ago

“Excellent product well made and designed but a bit expensive. Think Apple.”

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Posted 5 years ago

“Wonderful system always hot or cold fresh water instantly available. Excellent back up service from Bibo. Had our first machine when Bibo launched in UK, now on our second machine. Great choice of colours to suit any kitchen.”

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Posted 5 years ago

“Delivery was very slow. It took 8 days after setting up a filter subscription to receiving the filters by courier.”

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Posted 5 years ago

“I think the product is fantastic, the customer service is quite slow but great when you actually ring up and speak to Molly. I really wish they would sell the 1 litre bottles separately.”

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Posted 5 years ago

“Well done customer Services. Recently, After 3 years of continuous service my Bibo Classic machine developed a leak. I won’t bore you with details, but on contacting customer service, I was helped and encouraged to fix the problem myself. Replacement parts were quickly and efficiently supplied, and the leak fixed. Throughout the experience customer service was excellent. Many other companies would have adopted the default position of sending an engineer. In comparison to that, they helped me fix the problem at minimum cost. Well done, customer services. I have no hesitation in recommending them to you, if unfortunately, have a faulty machine.”

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Posted 5 years ago

“Ordered some cleaning fluid and it arrived next day. Always very helpful if you need to contact them.”

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Posted 5 years ago

“So far so good. I have only had the Bibo for a few days now. But what I can say is I had no complaints, customer service was impeccable. I am looking forward to using this product extensively.. no more plastic bottles yay!”

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Posted 5 years ago

“So easy to use and reliable wouldn't be without it”

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Posted 5 years ago

BIBO Water is rated 4.6 based on 985 reviews