BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 997 Reviews

89 %

of reviewers recommend BIBO Water

Company Reviews

Metrics

Info

4.5

Based on 997 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01993 880287

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BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love my new Bibo, water tastes so much better, even tea and coffee tastes good. I even fill my ice cube tray up with it. Would definitely recommend. 5*”

BIBO Water 5 star review on 14th September 2020

Helpful Report

Posted 4 years ago

Thanks for the fab feedback! Your new BIBO looks right at home!

Posted 4 years ago

“Service very good. No problem ordering or returning empty cylinders and receiving refund of deposit. Only difficulty is inserting new cylinders where it is difficult to get a true fit. Either the button does not release gas into bottle or the gas leaks out giving a reduced number of bottles of water aerated. Needs careful replacement of cylinders - only my wife can do it properly! Water very refreshing”

Helpful Report

Posted 4 years ago

Hi David, Many thanks for your feedback, it's great you are loving the refreshing water from your BIBO Fizz!

Posted 4 years ago

“We have just ordered our 4th BIBO Classic for our company as they are straight forward to use and maintain. Any issues the customer service team are always able to assist. The price is competitive to other products out there and the delivery is quick.”

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Posted 4 years ago

Hi Rob, It is fantastic you and your company enjoy the many benefits having a BIBO brings!

Posted 4 years ago

“Crystal clear water, no nasty chemicals. It’s great, thanks.”

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Posted 4 years ago

Thanks for your wonderful feedback, Edmund!

Posted 4 years ago

“We have had the unit running for a week, so far so good, quite a nice little unit. The software is ealy to navigate, should you decide to utilise the power saving options. No more waiting for kettles to boil or reordering water for our machine. All in all very pleased”

Helpful Report

Posted 4 years ago

Thanks Andy! Great to hear you are enjoying the benefits of having a BIBO! :)

Posted 4 years ago

“Excellent customer service through the whole process from ordering to installation. Such a joy to have hot and cold water on tap. The machine itself is perfect everything tastes so much better. Installation Engineer very professional really good job fitting the machine. All round 1st rate so far.”

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Posted 4 years ago

Thanks so much for your feedback, Pete. It's great to hear your are enjoying your BIBO!

Posted 4 years ago

“Have had my machine for about a week. Customer service excellent, machine seems to be fine so far. I am renting for a year to try it out first. Panel colours: the one called 'pearl' turns out to be nearer to gold so I have had to exchange for white. Very happy so far!”

Helpful Report

Posted 4 years ago

Hi Catherine, Great to hear you are happy with your BIBO! :)

Posted 4 years ago

“We recently bought the new Classic Bibo to replace the previous Bibo Bar. We find it so convenient to have constant hot and cold water and this model can be programmed for quantity and temperature and time off and on. Highly recommended.”

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Posted 4 years ago

Thank you for your wonderful feedback, Richard. It's great to hear you are on your second BIBO!

Posted 4 years ago

“Had this installed now for 6 weeks and cannot fault it. As a family we were buying a lot of bottled water and filling the fridge with them which made us turn to this after a search on Google Cold water set to 4 degrees, hot set to 98 degrees and we were off. This really has encouraged us all to drink more water and the convenience of boiling water a bonus (kettle now in the bin) Standby option is great for saving energy taking only about 30 seconds to be ready for a hot drink coming out of standby (cold water stays refrigerated throughout) We nearly went for another well known brand, but so glad we chose this one Looks great and can easily accommodate a gym water bottle or cafetiere”

Helpful Report

Posted 4 years ago

Hi Ian, it is so wonderful to hear you can now stop buying bottled water! We are very glad you chose to join the BIBO family! :)

Posted 4 years ago

“BIBO deliver when required ,fast delivery once again ,wanted to change the date for delivery and no qualms were made by the company”

Helpful Report

Posted 4 years ago

Hi Barry, thanks for your feedback! :)

Posted 4 years ago

“All good came quick , easy to install !”

Helpful Report

Posted 4 years ago

Thanks Jason! :)

Posted 4 years ago

“Excellent machine and service”

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Posted 4 years ago

So glad you think so, Bruce!

Posted 4 years ago

“We have been looking for a suitable hot and cold water system for our office and was recommended to Bibo. The whole process has been incredibly simple, from the ordering on line to the installation. We paid for our item to be installed, which took away any of the worries for us and was well worth it. The staff have all been really helpful and friendly. We are delighted with the product, not only does it look great, but it does exactly what it says, provides boiling hot water and chilled filtered water. Would definitely recommend this product to others.”

Helpful Report

Posted 4 years ago

Thank you for you wonderful feedback! We are so pleased BIBO has been the perfect addition to your office!

Posted 4 years ago

“Excellent service and always a joy to talk to staff who seem to be on happy pills all the time !!. Product great and could not live without one now !!!.”

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Posted 4 years ago

so great to hear you couldn't live without your BIBO!

Posted 4 years ago

“Fantastic machine. Easy to use and clean.”

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Posted 4 years ago

Thanks for your lovely feedback, Camilla!

Posted 4 years ago

“Love my BIBO Fizz! Its great to have a constant supply of fizzy water as well as being environmentally friendly by reducing single-use plastic. Even the Co2 cannisters get recycled. Bonus!”

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Posted 4 years ago

It's great to hear you are enjoying your BIBO fizz!

Posted 4 years ago

“I have had my Bibo for a few years now and I’m very happy with it . My only criticism is the price for filters and that they are not recyclable . Also I wish there was a switch I could put it to sleep when I know I won’t be using it fir a few hours.”

Helpful Report

Posted 4 years ago

Hi Jackie, Thanks so much for your feedback. Both our Maxi Filter and UV Lamp anre 100% recyclable so please do pop them in your household recycling and they will take them away! You can set your sleep mode to kick in after one hour of inactivity - please do let us know if you'd like any help getting this set up! :) BIBO HQ

Posted 4 years ago

“I have owned a BIBO classic for over 8 years and never had a single issue with it until a small problem arose very recently, I contacted BIBO and their customer service agent Poppy Lawrence went out of her way to discuss the issue with one of the BIBO Technicians and provided me with everything I needed to address the issue. I have never been so impressed with the customer service and I would not be without a BIBO ... they are fantastic.”

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Posted 4 years ago

Thank you so much for your feedback, Daniel! I'm so pleased we could resolve your issue! :)

Posted 4 years ago

“Poppy was excellent. However you were let down by DPD who didn’t deliver on time”

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Posted 4 years ago

Thanks for your feedback, David.

Posted 4 years ago

“Very good customer service. Great products.”

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Posted 4 years ago

Thanks Nicola!

Posted 4 years ago

BIBO Water is rated 4.5 based on 997 reviews