Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 5,579 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 5,579 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 8th March 2025

1318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Samples arrive very soon and I’ve loved the patterns and quality!”

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Posted 1 year ago

“Ordered the flooring it was so easy. The communication was good and the flooring was promptly delivered.”

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Posted 1 year ago

“Quick delivery on FREE samples will be ordering my favourite”

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Posted 1 year ago

“Very fast delivery, the flooring looks beautiful. Thanks”

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Posted 1 year ago

“Great flooring, easy to lay, went down well. Delivered promptly and well packaged.”

Best4Flooring 5 star review on 13th November 2023

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Posted 1 year ago

“Quality product at good price. Delivery as promised, by pleasant and obliging delivery driver.”

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Posted 1 year ago

“Good quality flooring. Nice design”

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Posted 1 year ago

“Only reason I'm giving 2 stars is because I've been trying for 2 days to purchase something. As soon as I go to pay, I get prompted to choose a delivery day, but there's no option to choose anywhere on the page!!!”

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Posted 1 year ago

“Good quality”

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Posted 1 year ago

“First class service. Easy to use website,simple ordering procedure,good online communications. Delivery made on specified day by helpful delivery service.Product well packaged. Competitive prices. Highly recommend this company.”

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Posted 1 year ago

“good quality vinyl at a good price came on the day i requested good all round service”

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Posted 1 year ago

“Purchase two rolls 2m x 6m (hallway) and 2m x 2m (bathroom) Both were laid by a professional floor layer. After floorlayer left , I noticed a mark on my bathroom floor (which is ingrained in the vinyl) I email this company with details invoice number and explanation. I waited over a week to receive a reply from “Michelle” to state I need to submit a complaints form! Complete the complaints form as requested and waited another week for a response where I had to email again asking where is my response as stated on their website they get back within 48 hrs!!The email I finally received was abrupt and rude and basically telling me I’m a “liar” and the mark could have been done by the fitter (which wasn’t the case at all) Absolutely appalling customer service and I will never use this company again totally shambolic”

Helpful Report

Posted 1 year ago

Hi Robert, I'm sorry that you feel you have had bad service. We do include clear advice in our order confirmations to check your flooring for defects before fitting, as with all responsibility, we can't accept liability for visible defects after installation. If defects are spotted before installation, we can quickly rectify the issue.

Posted 1 year ago

“Five stars for Best4Flooring product and sadly a zero for their telephone answering service when I tried to find out about the promised Friday Express non delivery the answering machine was out of action, and yes I know DX have a separate system for “chat” enquiry service regarding deliveries but early Monday morning they said the delivery company had delivered the goods! The goods arrived later that day. It only takes a phone call to tell me the delivery was going to be delayed over the weekend, hardly an EXPRESS DELIVERY SERVICE!”

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Posted 1 year ago

Thanks for taking the time to leave a review. I am sorry to hear that the express service failed. I'm glad you got your order, and I hope once it's installed, it all looks great. I have just refunded your £4.95 express charge, and thank you for your patience.

Posted 1 year ago

“I am very pleased with the flooring I purchased,the quality and price is excellent, never having ordered flooring on line before , the website is site easy to use and best of all kept updated with delivery time and delivered when said,courier also polite and helpful,would definitely recommend to family and friends.”

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Posted 1 year ago

“We only purchased samples which arrived promptly We did try to place an order but delivery was to expensive as it was for Aberdeen”

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Posted 1 year ago

“Arrived on time and in good condition,very good flooring easy to cut and lay.”

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Posted 1 year ago

“Disappointed with sample colours and blurred marble affect. The colours were not the same as seen online, and more blue than green which is what we after. Sorry but actual material was ideal.”

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Posted 1 year ago

“Good product at good price, fast dispatched, well packaged. Highly recommended”

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Posted 1 year ago

“The laminate flooring arrived when it was promised, extremely well wrapped and protected against damage. Great service. The boards were easy to fit and look great.”

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Posted 1 year ago

“Excellent service many thanks”

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Posted 1 year ago

Best4Flooring is rated 4.8 based on 5,579 reviews