Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 5,475 Reviews

96 %

of reviewers recommend Best4Flooring

4.8

Based on 5,475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 8th December 2024

1251

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently had a few samples delivered, lovely colours and designs Still deciding which one to purchase”

Helpful Report

Posted 5 months ago

“So far I have had three deliveries and will continue to use the company to floor the rest of the house! One roll of vinyl arrived damaged from transit and the customer service I received was excellent. Just provided some photos and a new roll was arranged for delivery the next working day! Very responsive customer service and very affordable prices. I recommend this company and have full confidence in using them going forward.”

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Posted 5 months ago

“Easy to order. Great quality lino at reasonable price. Packaged well for delivery.”

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Posted 6 months ago

“How disappointing. I waited in all day for my delivery of 2 rolls of Vinyl flooring. When they arrived one roll had 3 holes in the plastic wrapping which had gone through and damaged it, I've added 3 photos. Hope they will sort it out and send me a replacement . The other roll looks ok. I must say that the quality of it is good and thickness,so im pleased about that. I would recommend it and buy again for my other rooms.”

Helpful Report

Posted 6 months ago

Good morning Richard, I can't see any correspondence from yourself to our sales team regarding this. Please can you e-mail sales@best4flooring.co.uk with your order details and the team will go through the complaints process with you and get it resolved swiftly. Thank you

Posted 6 months ago

“Excellent product for the price. Limited contact with regards to delivery which wasn’t ideal but Product delivered on the day given so can’t complain.”

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Posted 6 months ago

“Ordered vinyl flooring for our summerhouse 2x2 excellent quality.deliverd on the date expected.will definitely buy from best4flooring again”

Best4Flooring 5 star review on 12th June 2024

Helpful Report

Posted 6 months ago

“very good item and fast delivery”

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Posted 6 months ago

“Ordered a sample - arrived within 2 days - very impressed!”

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Posted 6 months ago

“Great service, excellent easy to use website, great value for money,shall be purchasing again. Excellent quality”

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Posted 6 months ago

Your kind words truly mean a lot to our team! Thank you for recognising our service, website, value, and quality. We appreciate you being a customer and look forward to your next purchase.

Posted 6 months ago

“Ordered some flooring samples. Colours were absolutely nothing like what was shown online (and far more different than can be attributed to differences in screens, devices etc.) so didn't buy.”

Helpful Report

Posted 6 months ago

Dear Adam Thank you for taking the time to order a sample and write a review all feedback is very important to us. We are sorry to hear that you feel the colours online do not reflect the flooring in real life. We do our best to make sure that the pictures are as accurate as possible however how a colour appears online depends on the device screen resolution, interior lighting, surrounding colours and your own personal perspective. Website images are included to represent how the product might look in a particular setting but there are so many factors that change how that same flooring might look in your home and can appear completely different on one device/computer screen to another. We hope you do find your perfect flooring and please contact us if there is anything we can do to assist you. Kind Regards Best4flooring

Posted 6 months ago

“Good quality for money and fast delivery!”

Helpful Report

Posted 6 months ago

Hi Becks We're delighted to hear that you are pleased with the quality and the fast delivery service. Thank you for your kind feedback Best4flooring

Posted 6 months ago

“Think this is a great company with lots of good choices my only gripe was how bright and vivid the colours looked on my computer but didn't match in person so ALWAYS a sample! The vinyl itself is very cushioned at nice”

Helpful Report

Posted 6 months ago

Thank you so much for your honest feedback! We're thrilled you think we're a great company with lots of great choices. We completely understand your point about the colour variation between the website and the actual product. We constantly strive to improve our product photos, and your feedback helps us with that. We highly recommend sampling, just like you did, to ensure a perfect colour match for your space. We're so glad you find the vinyl itself cushioned and comfortable! Thanks for being a customer!

Posted 6 months ago

“The flooring is lighter than looked on the pic and ot was not a very good cut on one side, lucky that was going under appliances.”

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Posted 6 months ago

“The flooring was as described and of excellent quality. I would definitely use this company again as they are efficient, good communication and provided me with a quality floor.”

Best4Flooring 5 star review on 6th June 2024

Helpful Report

Posted 6 months ago

We truly appreciate you taking the time to share your feedback and for choosing us. We look forward to helping you with your future flooring needs as well!

Posted 6 months ago

“Good delivery fast the floor isn’t the same the lines aren’t as clear in real Life. X”

Helpful Report

Posted 6 months ago

“Thank you for asking: when I receive the goods I purchased, I'll let you know. Best wishes”

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Posted 6 months ago

“All good good price 👍”

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Posted 6 months ago

That's fantastic! We love knowing our customers are happy. Thanks for the thumbs up!

Posted 6 months ago

“Fast delivery. Good quality flooring. Flooring meets picture standards.”

Helpful Report

Posted 6 months ago

We're thrilled to hear everything went smoothly with your order! Fast delivery, high-quality flooring that matches the photos - that's exactly what we strive for. Thank you for choosing us and for letting us know about your positive experience.

Posted 6 months ago

“I am afraid you don't get guaranteed delivery when paying for an item. 3rd party can't deliver if not dispatched. When change deliver date..its still not received and keep being told 3rd party fault. Please sort your courier service out, ots not enough to repay delivery charge when you are expecting delivery and have fitters booked”

Helpful Report

Posted 6 months ago

Dear Maureen Thank you for taking the time to write a review all feedback is very important to us. We use a third-party courier for deliveries. Although we work hard to ensure that your order arrives safely and on your desired delivery date due to unforeseen circumstances that are beyond our control this is not always guaranteed. The order was collected by the courier on the day of placing your order for delivery the next day and tracking details were provided. I can see that a member of our sales team corresponded with you following your delivery issues. The delivery was changed via the UPS Link by the end user on the day of delivery which changed the delivery from the date we had requested. Although this was changed by the end user as a gesture of goodwill the £4.95 express delivery charge was refunded. The tracking information confirms that the delivery was rescheduled for the 4th of June and has now been delivered. Besides the delivery issues above we do hope that you are happy with your choice of flooring and do not hesitate to contact us if there is anything else we can help you with Kind Regards Best4flooring

Posted 6 months ago

“I have just received my flooring so can’t review yet, however have made two phone calls to customer service and both times I have received the best customer service! So friendly, helpful and efficient. Spoke with a lovely lady called Michelle and she was so informative! Seems like a great company!”

Helpful Report

Posted 6 months ago

Best4Flooring is rated 4.8 based on 5,475 reviews