Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 5,576 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 5,576 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

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Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 2nd March 2025

1316

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One star is too much, can't give any more than that as I don't have the item i ordered and paid express delivery for. The delivery driver left the item on my doorstep and signed for it him/herself and claimed that they had instruction to do so by myself via the doorbell. Now my order is missing presumed stolen but because they have a picture of the item on my doorstep it's all good Best4Flooring is happy the delivery has been made. WRONG the order is complete once I have the item and I or someone has signed for it, not just dumped outside my house. First and last time i use this company ever again, ABSOLUTELY DISGUSTING.”

Helpful Report

Posted 1 year ago

“Was looking for a pink vinyl for my entrance and found one at a really good price, delivery fee is high but I understand with the size/weight it's necessary. Had to change my delivery date so emailed customer service, was dealt with very quickly without issues. My flooring arrived well packaged and I'm really pleased with it. Was easy to fit myself and have had many compliments on the pattern.”

Best4Flooring 5 star review on 12th October 2023

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Posted 1 year ago

“Excellent product after they delivered the right flooring as the first 33 boxed were labelled incorrectly so sent right back. Sales team kept saying next day delivery 5 days later the correct boxes arrived, after so many excuse even though they were in the wrong. 1 box damaged. Email sent yesterday and no response. The after sales team don't want to know. Spent £1,500 be certain it's 100% even though it's a fab product.”

Helpful Report

Posted 1 year ago

“Fabulous customer services/sales. Cheerful, helpful and prompt to reply. I would 100% recommend this company and their products. I shall post photos once the floor is down . Fast delivery Can’t wait for my flooring chap to lay the floor now”

Helpful Report

Posted 1 year ago

“Delivery and dispatch was great however my vinyl had been dented at some point before I had received it and when I came to install said vinyl I'd had a consistent 15cm tear every 45cm about 1 meter from the end of the roll. Was a 3m wide so a 3rd of the vinyl was useless. Not too chuffed and wouldn't recommend on this basis. As a Vinyl fitter I'd recommend using well known brands with tried and tested logistical procedures to ensure these issues are minimised.”

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Posted 1 year ago

Good morning Joe, I do apologise your vinyl was damaged in transit. Have you contacted our customer service team to look into this for you?

Posted 1 year ago

“Very happy with flooring & delivery”

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Posted 1 year ago

“Great flooring”

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Posted 1 year ago

“Very disappointed, ordered through amazon. I waited a week to be told was no longer stocked. Then rang and was told they had some left in stock, asked to buy some of it, took about 8 emails and still hadn't given me a viable way of purchasing the stock. Chased them up in an email and still haven't had a response. Very disappointed, customer service is bad and unable to sell their own stock. Shocked would be an understatement. I would not recommend this company.”

Helpful Report

Posted 1 year ago

Good morning Daniel, Unfortunately, the stock was not available in our warehouse and as explained, the product is discontinued. I hope you managed to find what you need and if you need any further assistance please do not hesitate to contact us. Thank you

Posted 1 year ago

“Ordered a sample was sent out quickly and also received a discount a will be ordering a full product”

Helpful Report

Posted 1 year ago

“Happy with the Service given, quality of the flooring was excellent, quick delivery, small tear on delivery, but sorted as able to work around it, Best4Flooring offered discount and was accepted, will use again.”

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Posted 1 year ago

“Really good quality flooring. Super happy with the result!”

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Posted 1 year ago

“Make sure you get samples! I didn’t as I knew they will always slightly differ in colour and I didn’t expect an exact match as what I picked online, wasn’t hugely fussed on it, but the difference is striking, a complete different colour, and not a very nice one at all. My fault for not getting a sample I know.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for your comments, of which are noted. The pictures can slightly differ due to the brightness and contrast on different peoples screens, this is why we offer a free sample service.

Posted 1 year ago

“Meg was so helpful, happy with price. thx u”

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Posted 1 year ago

“Easy, fast and efficient service, quality product and excellent competitive prices”

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Posted 1 year ago

“Ordered samples which arrived in good time.”

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Posted 1 year ago

“My sample arrived quickly and was a good size. Will be placing my order shortly”

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Posted 1 year ago

“Awful service - asked for express delivery and not had anyone contact me regarding the status of the delivery. Nobody answers the phone and it’s just been a shocking experience. Need a refund asap”

Helpful Report

Posted 1 year ago

Good morning Roberta, I do apologise you haven't been able to get through on our telephone lines. I can confirm we do have a team answering the phones, but the lines are extremely busy. Have you tried e-mailing the deliveries team as suggested on the line? They should be able to help you swiftly. deliveries@best4flooring.co.uk

Posted 1 year ago

Good Morning Roberta, Your requested delivery date of 29/09 has been processed, this is confirmed in your order confirmation. Please let us know if there is anything else we can help you with.

Posted 1 year ago

“excellent service”

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Posted 1 year ago

“Just laid it in kitchen. Very pleased with result. Fast delivery”

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Posted 1 year ago

“Love the floor. Great quality and speedy delivery”

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Posted 1 year ago

Best4Flooring is rated 4.8 based on 5,576 reviews