Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 5,588 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 5,588 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

Write Your review

Tell us how Best4Flooring made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Best4Flooring 5 star review on 10th March 2025

1321

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service 👏 Quick reply no. 1”

Helpful Report

Posted 2 years ago

“Not looked at yet as bathroom is not being fitted until late September so not yet opened”

Helpful Report

Posted 2 years ago

“Ordered some flooring, it came very quickly and very well packaged, but after I unpacked the flooring one of the packs was damaged, I wasn't very happy as it showed the flooring had be packed up damaged. I emailed Best4flooring and dealt with Emma, she was fantastic!! Emma sorted out my issue and replied to my messages very quickly. It was all sorted within a day and I would definitely buy from Best4floorings again, well done for your great customer care!!”

Helpful Report

Posted 2 years ago

So glad you are happy with the service received. Please do not hesitate to get in touch if we can offer further assistance with your flooring.

Posted 2 years ago

“Very helpful and I was pleasently surprised to speak to someone on the other side that could resolve my query swiftly. Thank Wendy and Chloe.”

Helpful Report

Posted 3 years ago

Hello Hugo, Thank you for taking the time to leave your feedback. I'm so pleased to hear that Wendy and Chloe were able to assist you with your query. I'll make sure that they get your feedback. Best Wishes, Emma

Posted 3 years ago

“Can I please make sure that Wendy receives praise and a payrise if possible 😉. Her and I exchanged 15 emails about the delivery of a bit of lino. The courier company was atrocious in their customer service delivery dates and time, and did not show up several times. Thanks to Wendy the lino was delivered today. It looks lovely in colour and is of good quality. Thanks for sorting the mess out Wendy!”

Helpful Report

Posted 3 years ago

HI Sabine, Thank you so much for your lovely review. We are sorry to hear you had issues with the courier, but really glad Wendy managed to sort this out for you. I will be sure to pass the feedback on. Kind regards, Chloe

Posted 3 years ago

“Ordering and delivery where easy and stress free although he flooring looked off white on the website and if in fact cream, still lovely but already laid before I seen it in person”

Helpful Report

Posted 3 years ago

Hello Stacy Thank you for taking the time to leave your review, we value customer feedback. Please do not hesitate to make use of our sample service for any future orders. Best Regards Wendy

Posted 3 years ago

“Yes, I was compensated for inconvenience caused. Thank you. All sorted now. 👍🏼”

Helpful Report

Posted 3 years ago

Hello Kanta Thank you for leaving a review. Apologies once again for the dissapointing experience you have had with our couriers. Regards Wendy

Posted 3 years ago

“Very good quality vinyl flooring. Bit of a wait for delivery but seems long-lasting. Obviously too early to tell how it wears.”

Helpful Report

Posted 3 years ago

Hello Sarah, Thank you for taking the time to leave your review. I'm really pleased that you are happy with your vinyl flooring and can only apologise for the delay with the delivery. If you require any further assistance please do not hesitate to get in touch. Kind Regards, Emma

Posted 3 years ago

“I ordered a free sample which was A4 in size and arrived very quickly. If the service for the sample is anything to go by I’ll be placing an order as soon as I can. Well done Best4flooring.”

Helpful Report

Posted 3 years ago

Hello Nicola, Thank you very much for your review. I'm happy to hear that you are pleased with the sample service we provided. If you require any assistance at all with your order please let us know. Kind Regards, Emma

Posted 3 years ago

“The sample sizes were big enough to be useful and even the staff at the kitchen supplier really liked the design!”

Helpful Report

Posted 3 years ago

Hi Sharon, Thank you for leaving your feedback. Glad to hear that you were pleased with the size of the samples. If you need any assistance with placing your order please do not hesitate to get in touch with our customer service team. Kind Regards, Emma

Posted 3 years ago

“Ordered samples came quickly and were a reasonable size to see the whole patterned effect Quality seems to be good. Will be ordering as soon as decorating complete”

Helpful Report

Posted 3 years ago

Hi Pam, Many thanks for leaving your review. I'm happy to hear that you received the samples in good time. If you need any assistance with your order please do not hesitate to get in touch with our customer service team. Kind Regards, Emma

Posted 3 years ago

“Love the pattern on the samples but shocked the colours are not as bright as on the picture Came very quick and decent size sample Thankyou”

Helpful Report

Posted 3 years ago

“Lovely pattern and what seems to be a quality material”

Helpful Report

Posted 3 years ago

“Quick delivery. Some slight damage to the vinyl but luckily I could work around it. Final result looks good”

Helpful Report

Posted 3 years ago

Hello Mark, Thank you for taking the time to leave your feedback. I'm so sorry to hear that the vinyl was damaged in transit, but I am pleased to hear you could work around it and I hope that you're very happy with the product. Please do not hesitate to contact us for any future orders we would be more than happy to provide a discount for the inconvenience of this item being damaged. All the best, Emma

Posted 3 years ago

“Good product and scheduled delivery on time”

Helpful Report

Posted 3 years ago

“Great flooring however appalling customer service. Paid for next day delivery and waited from Wednesday - Monday to receive it. Absolutely no response to enquiry of where my paid for flooring was. Would never recommend.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review Ana. I am pleased to hear that you are happy with your flooring, however I am extremely sorry that you aren't happy with the delivery service you received. I have looked back at your order and can see that the courier service had some delays in transit, I have gone ahead and refunded your express shipping charge as this was not honoured. Take care Grace

Posted 4 years ago

“Arrived promptly”

Helpful Report

Posted 4 years ago

“Exactly what I was looking for!”

Helpful Report

Posted 4 years ago

“Great service”

Helpful Report

Posted 4 years ago

“Looks great”

Helpful Report

Posted 4 years ago

Best4Flooring is rated 4.8 based on 5,588 reviews