Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 5,588 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 5,588 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 10th March 2025

1321

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I requested TWO samples (to see what they would look like when butted together ) only received one.”

Helpful Report

Posted 7 years ago

“I requested a sample of vinyl flooring, which was sent promptly. I tried to place an order and was told it was out of stock and the company was unsure whether it would return. WHAT WAS THE POINT OF SENDING THE SAMPLE IN THE FIRST PLACE??? RUBBISH RUBBISH RUBBISH”

Helpful Report

Posted 7 years ago

“Two of the pieces were very badly made and unusable as whole lengths which left the job a little short, then within two days of the floor being laid gaps on the short edges were opening up through out the whole floor making it look awful. The floor has now been pulled up to be thrown away so a complete waste of time and money. The fitter has emailed a complaint and photos to your site.”

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Posted 7 years ago

“My order didn't arrive on agreed day. When chased there was no apology whatsoever. When the lino finally arrived (a week later) it was quite substantially damaged. When asking for a refund or replacement I was told to just spread it out and hope for it to fix itself. This is absolutely not the way to go with customer service!”

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Posted 7 years ago

“Have not received sample”

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Posted 7 years ago

“I have still not received samples ordered some time ago. Needless to say I will not be buying from Best4flooring.”

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Posted 7 years ago

“A couple of weeks after receiving my kitchen floor lino my fitter arrived to lay it. The lino had been laid in my hall way, wrapped in the plastic it was delivered in and was untouched. About 15 minutes into the lino being spread out and the excess being cut off, I noticed a gag in the lino. The fitter was working at the other end of the galley kitchen and had not noticed the damage. He stopped immediately and I called Best4Flooring to advise them of the damage. The gag was about two foot inside the edge and well inside the rolled lino. It must have been damaged in factory. This however was met with a hostile response and a replacement was refused because it had already been cut. After long discussion and several telephone calls (all the the while my fitter was waiting) Best4Flooring outrightly refused a refund so an agreed discount was given for the faulty goods. I would have much rather received a replacement. Very disappointing.”

Helpful Report

Posted 8 years ago

Best4Flooring is rated 4.8 based on 5,588 reviews