Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 5,475 Reviews

96 %

of reviewers recommend Best4Flooring

4.8

Based on 5,475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

Write Your review

Tell us how Best4Flooring made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Best4Flooring 5 star review on 8th December 2024

1251

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really unhelpful with the failed delivery ( not my fault ) Basically passing the buck and repeating what I already knew from the UPS website. Best4flooring need to foster better relationships with their delivery partners.”

Helpful Report

Posted 6 months ago

Dear Angela Thank you for taking time to leave a review. We are sorry to hear that there was a problem with your delivery Although we work hard to ensure that your order arrives safely and on your desired delivery date due to unforeseen circumstances that are beyond our control this is not always guaranteed. Our sales team contacted the courier on the day of the delivery and were advised that the driver had tried to deliver however there was no one available at the time of delivery. It was noted that the courier didn't leave a card to advise and as a gesture of goodwill half of the delivery charge was refunded and the order delivered the next day. We use a third party couriers for deliveries and appreciate your feedback . Any issues raised have been passed onto the courier to help improve future services. Kind Regards Best4flooring

Posted 6 months ago

“Excellent value vinyl for a small porch. Delivered within 2 days.”

Helpful Report

Posted 6 months ago

“Delivered on time and flooring exactly as described”

Helpful Report

Posted 6 months ago

“Only ordered a sample but it came very quickly and was a very close match to what I saw on the website. Nice flooring will definitely consider purchasing for bathroom.”

Helpful Report

Posted 6 months ago

“I received my ordered samples in double quick time. Very impressed with the size and quality of the vinyl flooring samples.”

Helpful Report

Posted 6 months ago

“I was so pleased to get a lovely girl Michelle to help me who ordered the vinyl flooring for me very helpful thank u so much kind regards Mary hunter”

Helpful Report

Posted 6 months ago

“Excellent customer services”

Helpful Report

Posted 6 months ago

“Lot laid down yet but this company dealt with my order efficiently and fast. Cheapest price plus free sample of flooring”

Helpful Report

Posted 6 months ago

“Brilliant flooring, delivered on time. Great value for money.”

Helpful Report

Posted 6 months ago

“Easy to order online and quick delivery on a date I chose. Cut a little over what I wanted too so no mistakes.”

Best4Flooring 5 star review on 16th May 2024

Helpful Report

Posted 6 months ago

“Terrible service. Not possible to place order online if delivery and billing address are different. Can’t do it by phone either, have to email. Once eventually ordered, introductory discount was not applied as promised, had to chase post factum. Goods were sent to billing address instead of delivery. No solution/ good will offered to rectify. Had to drive to the wrong address to collect and deliver myself. Would not use again.”

Helpful Report

Posted 6 months ago

“An excellent product, well priced and very quickly delivered.”

Helpful Report

Posted 6 months ago

“orderd and picked delivery day for a Tuesday as that was required to fit in with the job. confirmation email from them saying its to be delivered then. on the Tuesday evening got a email from UPS saying the have just received my parcel and was out for delivery on THURSDAY!! called Best 4 floors, no apology, or accountability taken. cancelled order advising I Have to go get fooring that day as I was already a day behind on the job. said they wouldn't transfer money back till item returned. suggested they contact UPS and recall parcel as I may not be in to refuse and wouldn't take responsibility if they left it with a neighbour. said they would... Thursday... poor guy from UPS turned up, had to refuse parcel. 6 days later and after a messages through PayPal with not one response still NO refund. I then get a email of Best for floor's for a review. here it is. absolutely despicable service. I'd like my money back and more. I'll cut and paste this onto trust pilot as doubt it'll get published on there site. going through credit card company tomorrow to get money back as best for floor's obviously not interested in contacting or reimbursement, they are waiting maybe fir pay pal involvement shocking just absolutely shocking”

Helpful Report

Posted 6 months ago

“Buyers beware, absolute disgrace of a company, item arrived cut shorter than what was ordered and then would not offer full refund, only offered 50% refund. Shop somwhere else”

Helpful Report

Posted 7 months ago

“Good quality. Great choices to choose from. Prompt service.”

Helpful Report

Posted 7 months ago

“Samples arrived very quickly, thank you so much.”

Helpful Report

Posted 7 months ago

“Just had a sample which I liked”

Helpful Report

Posted 7 months ago

“Fast delivery, good communication. Allowed to to change delivery day without fyss.”

Helpful Report

Posted 7 months ago

Love to hear this, Lesley - thank you for choosing Best4Flooring.

Posted 7 months ago

“Fast delivery, and the cement tile flooring looks amazing. Very pleased with it.”

Helpful Report

Posted 7 months ago

Great choice! Our Cement sheet vinyl flooring is a showstopper. Fast delivery and a happy customer - that's what we strive for! Thanks for your review.

Posted 7 months ago

“Great samples which were promptly sent. Still deciding what sort of look we want in the bathroom and so will wait until walls are tiled. Anonymous”

Helpful Report

Posted 7 months ago

We're glad the samples arrived quickly! Choosing the perfect bathroom floor can be tricky, especially when considering the wall tiles. It sounds like you're taking a thoughtful approach, which will definitely pay off in the end.

Posted 7 months ago

Best4Flooring is rated 4.8 based on 5,475 reviews