Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 5,575 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 5,575 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

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Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 2nd March 2025

1316

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, the customer service is second to none, extremely helpful excellent service”

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Posted 2 years ago

“Best costumer service- full recommended !!!”

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Posted 2 years ago

“I contacted Best 4 flooring when I ordered vinyl flooring Luminar in Concrete Bronze. I had an issue placing the order on their website. They were extremely helpful and the order then processed quickly. Delivery was as I requested. The flooring looks amazing. The price too was very reasonable. I would Definately buy from them again.”

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Posted 2 years ago

“Delivery driver caused damage to our newly decorated hallway. Company policy is to deliver to kerbside. They are blaming my daughter because she answered the door? Ongoing”

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Posted 2 years ago

Hi Joanne, As mentioned, our delivery service is kerbside only. We are sorry this has happened and are doing background work to assist you as best as we can. Kind regards Best4Flooring

Posted 2 years ago

“Do not buy this vinyl product for a kitchen. The moment you spill anything that has any colour at all, chilli, beetroot, curry etc it stains immediately and permanently, and after a few short weeks needs to be covered by a mat. Its not fit for purpose for this room, and I would say for a bathroom, hallway or anywhere if theres any chance of contact with any product where a drop may stain it. Should not be so porous. Shame as i loved the colours, but after being down weeks its quite simply useless.”

Helpful Report

Posted 2 years ago

Hi, I am sorry that you are not happy with your flooring. Unfortunately, as stated on our website, this vinyl is not stain resistant to products which are likely to leave stains. I have sent you an e-mail with some advice which may help to remove the stains. Please let us know if we can be of any more assistance. Kind regards, B4F

Posted 2 years ago

“i really liked their work and their team”

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Posted 2 years ago

“Easy to order and fast delivery”

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Posted 2 years ago

“Not looked at yet as bathroom is not being fitted until late September so not yet opened”

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Posted 2 years ago

“I ordered the Cocoa Granite vinyl for my kitchen plus the Blue Granite vinyl for all other areas. The quality is absolutely superb, and delivered within a few days. This vinyl has brightened up my whole bungalow no end and it feels much warmer too. Highly recommend this seller and their products. Many thanks Best4Flooring !”

Helpful Report

Posted 2 years ago

“Haven't actually got my flooring yet, sure it will be amazing, but just wanted to say, Amanda has been so helpful changing my delivery dates and was very quick to answer. Not like some companies. Thankyou”

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Posted 2 years ago

“The vinyl is lovely but it arrived with some damage. I emailed with details of the damage and it was resolved very quickly and they were most helpful. Couldn't have asked for a better service and I'll use them again and recommend them to colleague and friends too.”

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Posted 2 years ago

“I spent time choosing a design to best suit my bathroom. A potential problem arose. I contacted Best4Flooring and was treated courteously and professionally by an after sales representative, whose clear intent was to resolve any issue. At no time did I feel Best4Flooring were not interested, on the contrary the after sales representative was forward to communicate with me to assist in a satisfactory outcome.”

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Posted 2 years ago

“My flooring arrived this morning,perfectly packaged and delivered in a timely manner.The flooring is beautiful and exactly as l had expected from the photographs. Customer service from Chloe and Abbie has been excellent.Thsnk you so much.”

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Posted 2 years ago

“Flooring has been placed in the kitchen and is not fit for purpose. The floor can not be cleaned as is not stain resistant. Customer service was terrible to be told this is not covered in the guarantee. If the flooring is not stain resistant this should be made clear before ordering”

Helpful Report

Posted 2 years ago

Hi Jade, We are sorry to hear you are not happy with your flooring. As discussed, it is in the specification on our website that the vinyl is not stain resistant: https://www.best4flooring.co.uk/highlander-mcphee-sheet-vinyl-flooring Please let us know if there as anything else we can do to help.

Posted 2 years ago

“Great product and easy to fit!”

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Posted 2 years ago

“Very efficient Thank you”

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Posted 2 years ago

“Sample tile sent very quickly. I used to live in Edgeley, Stockport so I'm going back to my roots so to speak!”

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Posted 2 years ago

“I had ordered vinyl for my kitchen, as the refurbishment was ongoing I wasn’t able to check the vinyl immediately. The floor had been latexed and the fitter immediately found damage to the vinyl and said he couldn’t fit it as the damage would be in the centre of the kitchen floor I was absolutely gutted it was such a lovely vinyl and the perfect colour however after contacting best4flooring I had a full refund they are amazing and could put many companies to shame. Well done best4flooring I would recommend you to anyone wanting flooring with a top notch service.”

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Posted 2 years ago

“I purchased the candy striped lino and must say it is a superb quality product and highly recommend it. Also, I commend the Best 4 Flooring first class sales and customer service teams for their excellent and effecient support from order to delivery. Makes one very happy customer.”

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Posted 2 years ago

Thanks so much for your kind words. We are so glad you like your flooring and really appreciate the feedback.

Posted 2 years ago

“Ordered our flooring yesterday from a sample that we ordered. It came this morning and has been fitted, it is a beautiful flooring, and of an amazingly high quality We absolutely love the floor”

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Posted 2 years ago

Hi Emma. Thank you for your feedback it is much appreciated. If you need any assistance with any future orders please get in touch and we will be more than happy to help. Regards, B4F

Posted 2 years ago

Best4Flooring is rated 4.8 based on 5,575 reviews