Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 5,528 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 5,528 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 30th January 2025

1270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was happy with the flooring as in the choice of pattern but disappointed that it had a tear in it fortunately was able to use what I needed and leave the tear in the off cut, might be cautious next time to go else where”

Helpful Report

Posted 1 year ago

Hi Belinda, I'm sorry you received your flooring with a tear in it. Did you contact our customer service team with regards to this? They are always happy to help - sales@best4flooring.co.uk

Posted 1 year ago

“Average customer service. The online delivery service booking allowed us to initially book the Friday. We received a call the next day saying that they couldn’t meet this and it would be the following Tuesday. While waiting in for the delivery I received a further phone call letting me know it would be delivered on the Thursday. After a little kick off from myself they delivered on the Wednesday. We had to push the tradesmen back on the date for fitting twice as best4flooring couldn’t stick to a delivery date.”

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Posted 1 year ago

“Good quality, good price and fast delivery”

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Posted 1 year ago

“I have been a customers for years. Love the quality and design and prompt delivery. Always great choice and service”

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Posted 1 year ago

“Excellent value, good quality flooring that was delivered quickly. Thank you Best4flooring for fantastic service.”

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Posted 1 year ago

“Efficient delivery of free sample. Have placed order so hopefully all goods are quality and delivered as promised.”

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Posted 1 year ago

“Really pleased with the service provided. Sent out a sample on request within a couple of days. Selected a delivery date when ordering. Kept fully updated on delivery time. Arrived exactly when they said. Good quality flooring at reasonable prices. Would definitely use again.”

Helpful Report

Posted 1 year ago

“Delivery was late and no way of contacting anyone to find out where it was. The delivery company were even harder to get hold of. Had to take a full day and a half off work to wait for the delivery”

Helpful Report

Posted 1 year ago

Hi Michelle, I can see your item was delivered on 11th May. I've had a look at correspondence and can see that our sales team did respond to your e-mail query, I do apologise if you feel this wasn't done in an efficient time.

Posted 1 year ago

“Yeah, flooring nice. The one that looks like real grass. Never seen anything like it. People impressed. Does tear too easily when cut, but can't see it. Quickish delivery but paid for express. Would certainly use again. Michael.”

Helpful Report

Posted 1 year ago

“General a very good experience, from ordering a sample to receiving my completed purchase. Tiles were well packaged. Only slightly problem with tracking the delivery as delivery Company did not recognise it and so I was not sure if it was going to arrive on the stated date. However, it did, but some notification confirmation and time would have been nice.”

Helpful Report

Posted 1 year ago

“I bought 16 packs of LVT from this company. They hid the true product details under a sticker on one of the packs and with a bit of googling I found the items substantially cheaper elsewhere and they refused to refund the difference. Instead they want me to return the items at my expense. I quoted Distance Selling Regs and have had no reply. POOR. AVOID.”

Helpful Report

Posted 1 year ago

Hi Prasanna, As discussed, this product is rebranded by all flooring companies. We do not guarantee a price match, especially after goods have been delivered. As mentioned, you are welcome to return these items if you wish. As per distance selling regulations, we are not obliged to provide free returns. I hope this clears up any confusion and I've confirmed all of your e-mails have been responded to in a timely manner so if you have any more questions, feel free to contact us.

Posted 1 year ago

“Quick and efficient delivery. Flooring was as pictured, great quality and very happy with the end result.”

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Posted 1 year ago

“Good service, good delivery Very happy”

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Posted 1 year ago

“Sample came really quickly, really like that you can see what your buying with sample's nice touch, found the flooring really good quality, will definitely be ordering my flooring from them, also like that you can order for a time that suits as I work week days.”

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Posted 1 year ago

“Great product, fairly priced, quick delivery can’t complain at all”

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Posted 1 year ago

“So happy with products and the customer service was amazing. Very quick delivery, brilliant. Thankyou.”

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Posted 1 year ago

“Samples arrived promptly.”

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Posted 1 year ago

“Very professional. Goods exactly as described. Delivery excellent.”

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Posted 1 year ago

“Loved the design and super speedy delivery. Good quality.”

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Posted 1 year ago

“Nice product but poor delivery, presumably the product was damaged in transit. Puncture holes through the middle. Thrown in the skip and a new product bought locally as the fitter was waiting. No customer service available on the bank holiday. Real shame as the product was good.”

Helpful Report

Posted 1 year ago

Hi Rob, Apologies you couldn't get in touch with anybody over the bank holiday weekend. Did you manage to take any pictures of the damage at all? If so, please send them to enquiries@best4flooring.co.uk and we can try and get this resolved for you.

Posted 1 year ago

Best4Flooring is rated 4.8 based on 5,528 reviews