Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 5,528 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 5,528 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

Visit Website

Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 30th January 2025

1270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flooring is very good quality but the courier service is not so good. Several tears in the roll and I was fortunate that I had extra in length and width or I would have had to return the roll”

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Posted 1 year ago

“Gorgeous flooring and very pleased with price and delivery. Not yet fitted but looks and feels great”

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Posted 1 year ago

“I have only had Lino samples but these were delivered promptly and of an excellent size to really see the pattern of the Lino I was considering. I’ve had samples from other firms that were much smaller and not really representative. Had I chosen to go ahead with Lino flooring I would have had no reservations about ordering from Best4Flooring.”

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Posted 1 year ago

“Good product, easy to order and arrived promptly.”

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Posted 1 year ago

“Excellent service.Prompt delivery. Well packaged.”

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Posted 1 year ago

“Still waiting for delivery. Not happy. Changed delivery address last week.”

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Posted 1 year ago

Hi Katharine, I have looked in to this and cannot see any correspondence from yourself regarding your delivery or a change of address. Looking at the tracking, a redelivery has been booked by yourself for delivery tomorrow. If this is incorrect, can you please contact our Customer Service team at enquiries@best4flooring.co.uk

Posted 1 year ago

“Samples were sent very quickly but unfortunately they were not to our liking.”

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Posted 1 year ago

“Have received the samples both are really nice but I am looking for thicker vinyl”

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Posted 1 year ago

“Excellent service and product. We ordered Lino for our kitchen and there were a couple of hiccups regarding delivery which I emailed about. Abbie came back to me within 10 mins, sorting any issues. Excellent product also, would def use again (and half the price of the shops)”

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Posted 1 year ago

“I ordered a sample which was promptly dispatched and delivered. Excellent service.”

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Posted 1 year ago

“Good service and great product. 😬”

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Posted 1 year ago

“Excellent service, fast delivery, The sample service is good to help choose before you buy, as you get an idea of what it is going to look like in the room.”

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Posted 1 year ago

“Really disappointed, we ordered our flooring on the Thursday, had a email on the Friday to say it had been dispatched and that we would receive our flooring on the Tuesday. On the Monday we were given a time slot for the next day. I then booked a day off as it was a large order. I then booked a fitter for 3 days later. Our flooring never turned up and we spent the following week trying to chase it up with little response from Best4flooring. In the end up we requested a full refund. We did receive our refund very quickly but have now got to look for another more reliable company and move all my furniture out of 3 rooms yet again.”

Helpful Report

Posted 1 year ago

HI Douglas, I do apologise that this happened to you. Unfortunately, the delivery company had trouble with the delivery of the item and it was misrouted a couple of times. We tried our best to resolve this with the courier, and a complaint was made at the time. We do advise to not book a fitter until your flooring has arrived, incase something like this does arise. Although 99% of our deliveries are made in a timely manner, there is a small percentage that this can happen with. If there is anything that we can help you with in the future please let us know.

Posted 1 year ago

“Good company reasonable prices although I didn't get my flooring as it was damaged and now it's discontinued 😭 but we got a full refund in 24 hrs thanks 👍”

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Posted 1 year ago

“Prompt delivery and good value.”

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Posted 1 year ago

“The cushioned flooring I ordered for my kitchen was good quality and I am extremely pleased with it. It was a good price. I love the colours.”

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Posted 1 year ago

“Great product and very speedy delivery”

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Posted 1 year ago

“Good experience from Best flooring. Linoleum arrived on the day I requested. Have not had it fitted yet. Thank you, would use again.”

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Posted 1 year ago

“I stayed in all day, had a day off work, nothing arrived despite the emails telling me it was out for delivery! It does not matter how good your flooring if it cannot be delivered when you say it will.”

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Posted 1 year ago

Hi Enid, I can see you spoke to our support team regarding this, and they have confirmed your item was misrouted by the delivery company and they have this out on the next working day from when it was due. Unfortunately, this can happen with a very minute percentage of parcels and I do apologise it happened to you. We hope you are happy with your flooring once it arrives!

Posted 1 year ago

“Accessible website , detailed information of products , quick delivery and good customer service all add up to a very good experience with this company”

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Posted 1 year ago

Best4Flooring is rated 4.8 based on 5,528 reviews