Best4Flooring Reviews

Name: Best4Flooring
Address: Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Units 3-4 Pennine Industrial Estate, Gorsey Brow, Stockport, Manchester
Rating: 4.76

4.8 Rating 5,529 Reviews

95 %

of reviewers recommend Best4Flooring

4.8

Based on 5,529 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Best4Flooring:

Best4flooring is a leading e-commerce retailer of flooring products with a wide range of luxury vinyl, cushioned flooring, laminate, wood, rugs and mats.

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Phone:

0161 480 1296

Email:

reviews@best4flooring.co.uk

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Best4Flooring 5 star review on 30th January 2025

1270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emma in customer service was excellent. Really set the standard as to what customer service should be.”

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Posted 2 years ago

“Best4flooring Ltd were true to all their promises. They put their selves in your perspective and treat you as they would like to be treated. I emailed Best4flooring and told adhesive item was missing from the order. Less than an hour later Chloe replied and told me I would find down the centre of the roll. I cannot fault this Com. Mind you I haven’t looked yet. (that’s confidence)”

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Posted 2 years ago

Hello Ron, Thank you very much for the glowing review. I am pleased to hear that you are happy with the service we provided. I will pass your feedback on to Chloe. Kind Regards, Emma

Posted 2 years ago

“I am so impressed with the customer service and the very swift, professional way everything happened from first telephone call, to the prompt delivery. Thank you, I believe I spoke to Chloe.”

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Posted 2 years ago

Hi Sharon, Thank you for your fantastic review. We are so glad you like your flooring and were happy with the service you received. Kind regards, Best4Flooring

Posted 2 years ago

“,,,, ,,,, ,,”

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Posted 2 years ago

“Amazing customer service provided by Emma, she sorted our problem out promptly, efficiently and was a joy to deal with, I would recommend the company to anyone requiring excellent choice, value and great customer service.”

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Posted 2 years ago

“Tons of choice at great prices, with superb customer service to boot! Special thanks to Emma, who sorted out a non standard order so brilliantly.”

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Posted 2 years ago

“Ordered some flooring, it came very quickly and very well packaged, but after I unpacked the flooring one of the packs was damaged, I wasn't very happy as it showed the flooring had be packed up damaged. I emailed Best4flooring and dealt with Emma, she was fantastic!! Emma sorted out my issue and replied to my messages very quickly. It was all sorted within a day and I would definitely buy from Best4floorings again, well done for your great customer care!!”

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Posted 2 years ago

So glad you are happy with the service received. Please do not hesitate to get in touch if we can offer further assistance with your flooring.

Posted 2 years ago

“Excellent customer service I received my flooring within A week, although the size was incorrect , on contacting the company I had the whole situation settled within a couple of hours, I don’t know any other company which has ever done that, I would definitely recommend them.”

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Posted 2 years ago

“When I queried something got an immediate response, very helpful.”

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Posted 2 years ago

Thanks so much for your kind words. Your feedback helps us to learn what we're doing right (or wrong) which means we're always improving our services. Have a great day!

Posted 2 years ago

“Haven't ordered my flooring yet as still trying to decide on the colour but I feel I need to comment on the great sample sizes. Have ordered samples from other flooring company's and you get a small square the size of a coaster which is not helpful when your not sure what pattern you want as you can't see it. Best4flooring the samples are nice and big which really helps with pattern and colour. As soon as I sort the colour choice out I will definitely be ordering from these guys and posting photos once laid!”

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Posted 2 years ago

Hello Sarah, Thank you very much for leaving such a fantastic review. We've put a lot of time and thought into our samples so I'm really pleased to hear that you are happy with the sample service as a whole. Best Wishes, Emma

Posted 2 years ago

“Great price plus a 10% discount. Next day delivery as promised. Query quickly dealt with. No problems. Many thanks.”

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Posted 2 years ago

Hello Pat, Thank you for taking the time to leave your review. I'm pleased to hear that you are happy with the service we provided and hope that you are very happy with your order. Kind Regards, Emma

Posted 2 years ago

“I can't comment on the product as yet, but I've just had the pleasure of dealing with Emma via email and telephone. She went out of her way to assist me with my 100 questions and queries. As a result I've now placed and order.”

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Posted 2 years ago

“Top marks all around, hassle free throughout. Flooring packaged exceptionally well too.”

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Posted 2 years ago

Many thanks for the fantastic review Luke. Really happy to hear that you were pleased with the service you received and the flooring. Best Wishes, Best4flooring

Posted 2 years ago

“Great customer service. Prompt, polite and helpful!”

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Posted 2 years ago

Hi Leslie, Thank you so much for the great feedback. Best Wishes, Emma

Posted 2 years ago

“After placing my first order, there was a problem as the couriers damaged the vinyl in transit. However, Wendy could not have been more helpful and speedy in getting it all resolved. I am a multi tradesman and unfortunately used to getting less than great service from some suppliers. That was definitely not the case here. It was a refreshing change to deal with such an honest and helpful company. I will use them again without hesitation.”

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Posted 2 years ago

Hi Eamon, Thank you very much for the fantastic review. I'm so pleased to hear that Wendy was able to deal with your issue swiftly and I will pass your kind words on. Please do not hesitate to get back in touch with us in regards to any future projects. Best Wishes, Emma

Posted 2 years ago

“This company was great for flooring , good prices and packaged really well. I needed my order quickly and Wendy confirmed the day of delivery and put my mind at ease so I could get flooring done before my move in date. I was impressed with how well packaged it was and the flooring was a better price then I had seen else where. I made a second order a few weeks later and would recommend to family and friends.”

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Posted 2 years ago

Hi Andrew, Many thanks for taking the time to leave this fantastic review. I'm so happy to hear that you had a great experience with ourselves and that you've referred us to family and friends. I will pass your kind words onto Wendy. Best Wishes, Emma

Posted 2 years ago

“Customer service was excellent there was a small pickup with one part of my order which was entirely the couriers fault but the staff at floors to go were amazing in sorting out the problem for me Very pleased with my new flooring and with the service received many thanks”

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Posted 2 years ago

Hi Meirion, Thank you for taking the time to leave your review. I'm so pleased that we were able to exceed your expectations when dealing with your issue. Best Wishes, Emma

Posted 2 years ago

“Just a quick note to say that the service I have received from best4flooring has been amazing and Emma was a joy to deal with! Everything, even delivery within 24 hours has been a dream. I’m having my house refitted and can honestly say that every other company have been a complete pain to deal with so just wanted to call it out when a company truly delivers. Thanks Emma!”

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Posted 2 years ago

Hi Simon, Thank you very much for taking the time to leave your kind words. We will pass your feedback onto Emma, who will appreciate you leaving this 5 star review. Kind Regards, Best4flooring

Posted 2 years ago

“Service was excellent, taking trouble to source what I was looking for and then delivering in a very short space of time... most unusual at the moment. Thanks to everyone who was involved. You were top notch!”

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Posted 2 years ago

“Quick service and good choice of stock”

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Posted 2 years ago

Best4Flooring is rated 4.8 based on 5,529 reviews