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Best Insurance Reviews

4.8 Rating 1,412 Reviews
99 %
of reviewers recommend Best Insurance
Company Reviews Metrics
4.8
Based on 1,412 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Documents Delivered On-time
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Best Insurance Reviews
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Mohamed Conteh
Verified Buyer
“Is the best one”
Helpful Report
Posted 2 years ago
Rupinder Bahara
Verified Buyer
“Really understanding and explained all in great detail, great customer service and even found another policy which was better and cheaper.”
Helpful Report
Posted 2 years ago
Claire
Verified Buyer
“We have received excellent service. I would like to give a special mention for Julian Forshaw’s brilliant job on handling our queries and needs.”
Helpful Report
Posted 2 years ago
Claire
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
Harpret Singh Bahara
Verified Buyer
“Customer service excellent. So helpful and understanding of what I requested.”
Helpful Report
Posted 2 years ago
Dave
Verified Buyer
“Very good service, clear communication, highly recommended.”
Helpful Report
Posted 2 years ago
Judith
Verified Buyer
“Harry was incredibly helpful with talking through the policies with me. Very thorough friendly and helpful. I choice a policy that suited myself.”
Helpful Report
Posted 2 years ago
Gilles S
Verified Buyer
“Overall nice experience, straightforward but not pushy, had a great experience with Harry Shen for the onboarding. Will recommend to help support the local business. Can't comment yet on a claim and hopefully won't have to. Peace of mind as of now.”
Helpful Report
Posted 2 years ago
Gail Hewitt
Verified Buyer
“Friendly staff who were extremely helpful. Definitely not pushy or sales oriented. Sourced any information to meet my needs and process was just so easy.”
Helpful Report
Posted 2 years ago
Elspeth King
Verified Buyer
“Emily has been a gem, I've been so busy with work sorting the insurance out was the last thing on my list. She persevered and was both professional and polite. The link she sent me worked very well and I am happy with the speed of the quote. Would recommend for sure.”
Helpful Report
Posted 2 years ago
Charles Murray
Verified Buyer
“Clear, competitive excellent cover”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Julian is the Best agent,very accomodating,professional and very clear with His explanation with regards to the subject.He is Brilliant,amazing...He's the one we can recommend to a friend.And thanks for Exeter insurance..i was very happy that i was being accepted.and the things i want to happen in my life when times that we are not well .was made possible..Thanks BEST INSURANCE for the best policy you've given to me..More power and GOD BLESS”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Very helpful. Julian persisted until he got the best outcome for my needs. He was cheerful and caring throughout the process.”
Helpful Report
Posted 2 years ago
John Ryan
Verified Buyer
“Speaking as an existing policyholder with Best Insurance. It makes a welcome change in getting through to companies in double quick time. Zoe was very helpful & professional in replacing my Income Protection policy. Only criticism is that I should've been made aware that they had cheaper products available compared to the existing monthly policy I was paying. I did the groundwork in order for them to put into action & save me money. But overall a pleasant & speedy experience.”
Helpful Report
Posted 2 years ago
Gurpreet Kaur
Verified Buyer
“Good customer service”
Helpful Report
Posted 2 years ago
Rafal Marciniak
Verified Buyer
“Very good communication and very good customer service by the staff”
Helpful Report
Posted 2 years ago
Claire Hilton
Verified Buyer
“Excellent customer service and prompt replies to queries”
Helpful Report
Posted 2 years ago
Susan Yates
Verified Buyer
“Harry was a gentleman as I wasn’t in a hurry to get started he waited patiently but was there when I was ready to take out my income protection insurance The telephone calls were friendly and efficient and I will definitely be using them again for any other insurance I will need.”
Helpful Report
Posted 2 years ago
Darren Craske
Verified Buyer
“Best Insurance on't cover strokes, heart attacks or tias which are very common.”
Helpful Report
Posted 2 years ago
Good morning Gina, thank you for your review and for taking the time to speak to us yesterday evening. We can't thank you enough for highlighting where there could be some confusion on our Accident Sickness and Unemployment policy. I'm glad we were able to explain that the policy doesn't exclude claims for strokes, heart attacks or T.I.A's, I hope this helps you when choosing which income protection policy is best suited to your needs. Have a wonderful day, kind regards and best wishes Elise Vaughan.
Posted 2 years ago
Jason Crookes
Verified Buyer
“The customer service was very good, good cover but bit pricey overall pretty good”
Helpful Report
Posted 2 years ago
Best Insurance is rated 4.8 based on 1,412 reviews
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