Best Insurance Reviews

Name: Best Insurance
Address: 4th Floor, Telecom House, 125-135 Preston Rd, Brighton and Hove, East Sussex
Rating: 4.80

4.8 Rating 1,412 Reviews

99 %

of reviewers recommend Best Insurance

Company Reviews

Metrics

4.8

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Best Insurance 5 star review on 5th May 2022

Md Jahan

Best Insurance 5 star review on 4th May 2022

Md Jahan

Best Insurance 5 star review on 25th April 2022

Ibrahim Omar Mahmod

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the detailed knowledge and guidance provided by Best Insurance advisor Jake Cleveland, who I felt really guided me to make the most informed decision on choosing the right policy for me.”

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Posted 3 years ago

“I am extremely impressed with service provided. The information was given in a clear and concise manner with no pressure to agree to purchase. When I was not able to take calls, the consultant sent me an email with the insurance policy details when I was able to phone back and I left a message, I received a prompt call back. The policy was very good cover and very competitive. Will definitely recommend.”

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Posted 3 years ago

“The information given was well presented.”

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Posted 3 years ago

“Mitchal Clay was from far the best and right person to talk to, explains the whole process from start to end with attention to detail and you can feel his passion for his job, really helpful and gives an outstanding customer service experience.”

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Posted 3 years ago

“The service I have received from Best insurance has been very professional.”

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Posted 3 years ago

“Very knowledgeable and highlighted the main points well. Very efficient in finding a policy that suited me!”

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Posted 3 years ago

“I have been working with Jake for 6 months in order to get my income protection and life insurance sorted due to prior health issues. Jake has been patient, proactive, communicative and a pleasure to work with! I couldn't have sorted this myself or asked for better support from Jake.”

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Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

“so far so good. Paris has been principally very honest and candid with her presentations unlike the other unscrupulous brokers who have shown very much a whipped up artificial empathy to get those sales realised . She didnt use any of the usual closing pitch phrases used by most mediocre parvenus like " If i could keep the price under £20 and go and get the best available quote in the market would you then be able to give me the commitment i require ".Just Goes to the kitchen and then strides back to his desk within a few minutes to confirm with prententious elation to say i managed to get it for you and you are going to love me for this .It becomes even more unbearable when he tries to close it with his traditional cacophonic accent that are used commonly by mediocre sales artists . kudos for staying away from the usual cacophonic sales pitches that causes distrust and disgust . A candid appraisal kish”

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Posted 3 years ago

“Great service .. spoke to Harry . Happy to explain everything .. very informative .. have a variety of options .. made it very easy to complete the questions and take out a policy with them .”

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Posted 3 years ago

“I was contacted promptly within 24hrs of my online enquiry about an income protection policy. Jake was friendly and professional and managed my expectations of what the application process would entail very well. Jake was able to get my quotes quickly and efficiently and then it didn’t take long to get me set up. Excellent service with confidence about the product, pleased with the experience and the solution provided for my needs. Thank you!”

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Posted 3 years ago

“Very helpful and informative guidance. Thank you.”

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Posted 3 years ago

“Very helpful member of your team.”

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Posted 3 years ago

“Despite not being able to assist with my insurance requirements initially, you made a note to contact me when you could and arranged a call for a suitable time. Both advisors I spoke to were helpful, courteous and professional.”

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Posted 3 years ago

“Great service and communication. Very good price”

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Posted 3 years ago

“Excellent service and a really good deal from Will at Best Insurance.”

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Posted 3 years ago

“Awful service. Sent 2 e-mails regarding my 90% rate increase and no reply so decided to call Wednesday 28th July. Eventually got a new quote and whilst cheaper with better cover, I still have to go through a 150 day exemption despite the fact I've been with Best for 6 years. Was told the new documentation would be e-mailed to me straight away but 24 hours later it's still not here. Am considering cancelling the policy.”

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Posted 3 years ago

“Fabulous service!”

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Posted 3 years ago

“Easy to set up life insurance,good advice from William Gray”

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Posted 3 years ago

“Very good explanation of sick and accident policy. Thank you ,Emily”

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Posted 3 years ago

Best Insurance is rated 4.8 based on 1,412 reviews