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Best Insurance Reviews

4.8 Rating 1,412 Reviews
99 %
of reviewers recommend Best Insurance
4.8
Based on 1,412 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Documents Delivered On-time
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Best Insurance Reviews
Very happy with the professional service I received when enquing about a policy
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Posted 8 years ago
I spoke to Harry Shen about a complicated situation. He was direct, which I appreciate, and immediately got me to the solution I needed. And he spoke like a human being and not like someone reading from a script, nor did he use loads of overly familiar, unprofessional terms, which I find so many people on these sales calls use. I've already recommended him to other people in similar complicated situations as mine. Very happy with the service.
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Posted 8 years ago
Very helpful. The man i spoke to was Dan and he told me about policy and i wanted to think about it , so he said he would phone back tomorrow at 6 pm.Bang on 6pm next day he phoned back,lovely not to be waiting all night for phone to ring
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Posted 8 years ago
Brian was very helpful and had full knowledge of the product I wanted.
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Posted 8 years ago
Hi, The sales advisor Lee Arnold was very helpful and provided knowledgeable information to all queries raised. Thanks
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Posted 8 years ago
Great service provided by Best. I was dealing with Brian Mc Laughlin who was extremely helpful, well mannered and explained himself clearly. Well recommended.
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Posted 8 years ago
Dan was brilliant, at the first call he took me through the policy. There was no hard sell, I asked for a call back which I got the following day at the time I asked for.
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Posted 8 years ago
Adviser was friendly and a pleasure to deal with.
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Posted 8 years ago
I found the people (Glenn et al) I dealt with helpful and professional, when I managed to contact them, that is! I tried for 3 weeks and although the telephone message says you are open M-Th, I believe it is, 0900-1900hrs, I couldn't speak to anyone, although I called in the evenings, well before the closing time? The hours stipulated are different Fridays and at the weekend though. I am happy with the outcome. Thanks.
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Posted 8 years ago
I was not sure about getting insurance on-line as the world of computers are out of my comfort zone but that changed when Best Insurance returned my call and i spoke to Harry he talked me through step by step, stopping now and then to make sure i was understanding it all. i then had to phone Best Insurance again and i was greeted with ahappy voice and helped me to the right person, but the best was they answered the phone very quickly and put me through straight away. i was so happy with the service i am going back for more insurance soon.
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Posted 8 years ago
Great experience - I had an idea of the Income Protection cover I needed and Harry matched it perfectly for me at a price which is very affordable. He phoned me back when he said he would and answered all my questions quickly and efficiently. Will definitely use again
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Posted 9 years ago
Fantastic Service, the broker was very helpful.
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Posted 9 years ago
Good and prompt response and support
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Posted 9 years ago
I've just purchased a income protection policy, Leah was fantastic from start to finish very helpful and friendly throughout, I was given a few different options which she went through everything with me. I think the process from start to finish took 15/20 mins. I would highly recommend this company to anyone in need of insurance. Thanks again Leah
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Posted 9 years ago
Very clear and ver well explained, knew what I wanted and matched exactly with many choices. Just brilliant
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Posted 9 years ago
Best Insurance was simple and easy to do business with. In my opinion best really "gets" the new economy, enabling a busy person to do everything online.
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Posted 9 years ago
Worked hard to find the best value policy
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Posted 9 years ago
Very helpful and professional team advising of each and every insurance option. Do recommend their services,
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Posted 9 years ago
Harry was very efficient, friendly and explained everything very well,. Got the insurance sorted under 20mins, very pleased. Thank you.
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Posted 9 years ago
overall good, friendly operator, decent price for insurance(never want to use it tho, but the peace of mind is great!!)
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Posted 9 years ago
Best Insurance is rated 4.8 based on 1,412 reviews