Best Insurance Reviews

Name: Best Insurance
Address: 4th Floor, Telecom House, 125-135 Preston Rd, Brighton and Hove, East Sussex
Rating: 4.80

4.8 Rating 1,412 Reviews

99 %

of reviewers recommend Best Insurance

Company Reviews

Metrics

4.8

Based on 1,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Best Insurance 5 star review on 5th May 2022

Md Jahan

Best Insurance 5 star review on 4th May 2022

Md Jahan

Best Insurance 5 star review on 25th April 2022

Ibrahim Omar Mahmod

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful understood my requirements Emily is without a doubt very competent and thorough in sorting out my needs long and short term a very competitive price , reassurance and peace of mind thank you Best Insurance .”

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Posted 3 years ago

“Great service, fast and efficient”

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Posted 3 years ago

“All aspects of the policy were very well explained. Phone calls made at the agreed time. I was very pleased with the level of service and the knowledge i received”

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Posted 3 years ago

“Terrible....here's the list of failures. 1) Questionnaire - rep just wanted to rush through it - felt pressurised....when I spoke to LV directly he concurred it was a very messy application - confirmed she didn't want to listen/give time on answers - rushed. 2) Initially rejected by LV due to some tiredness note in health screen......Best Insurance didn't bother to even call me back....LV sent me a nice email but Best nothing! 3) Called LV and sorted it out directly with them - I did everything after rejection - no help from Best 4) when LV then approved I emailed Best and rep stated 'we got there in the end' - no! I got it there in the end - Best didn't bother to help me. The only reason I stayed with the Best quote was LV told me it would be a new application if I switched broker and that's why left it. End to end from application to grant of insurance Best Insurance were shockingly poor. I'd never use you guys again for any insurance policy - only reason you got this one is to save myself more effort.”

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Posted 3 years ago

“Customer Service good”

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Posted 3 years ago

“Harry was excellent and gave me exactly what I was looking for and needed. Outstanding service.”

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Posted 3 years ago

“I have had various phone calls from insurance companies, I have had a variety of prices. But best insurance was the cheapest for my needs”

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Posted 3 years ago

“Great service and very helpful. Saved me money. Would definitely recommend.”

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Posted 3 years ago

“Would not recommend this company. When they need your custom they reply or get back to you the same day. However, once you sign up it takes them 5-7 working days for them to call you back. I have now been waiting 7 days for a call and I am still waiting. Would also be cautious if anyone did go with them, my insurance in 2016 was £14 a month and now has been raised to £65. The last jump from £35 to £65 was the last straw. They exploit their customers through the Covid pandemic. I never ever write any reviews but this company has annoyed me so much that I felt compelled to do so. If you are considering them, run away and then run away again and again for good measure!”

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Posted 3 years ago

“Nuisance phone calls. Didn't respond to emails. Didn't provide a quote yet they still suggest I bought a policy through them just to increase their sales stats. Cowboys.”

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Posted 3 years ago

“Tom explained everything I needed professionally without any jargon or sales talk, gave me the facts and answered all my questions. Thank you.”

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Posted 3 years ago

“Life Insurance Harry, All very clear and informative, highly recommend, much better than the policy I have with you for unemployment benefit regarding the huge increase in premium”

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Posted 3 years ago

“Harry was very helpful patient and he explained everything exactly”

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Posted 3 years ago

“Very helpful thank you”

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Posted 3 years ago

“Very professional and helpful”

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Posted 3 years ago

“Very happy with the help with getting the rite Insurance, one pleased customer!”

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Posted 3 years ago

“Harry was very good advising what was available finding out more information when required”

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Posted 3 years ago

“Very helpful clear no nonsense advice from a friendly hut professional advisor - saved me money too. Would recommend”

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Posted 3 years ago

“They have a great team of advisors who will help you select the right policy to suit your needs and budget. I would highly recommend them to anyone 👍”

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Posted 3 years ago

“Friendly, helpful and clear advice”

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Posted 4 years ago

Best Insurance is rated 4.8 based on 1,412 reviews