BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,405 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and price”

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Posted 5 months ago

“I've always found BES very good i would have given 5 stars but an olive was missing from a fitting and wire connectors missing from a syncron motor.”

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Posted 1 year ago

“Ver efficient”

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Posted 1 year ago

“Placed order and it arrived to enable jobs to be completed.”

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Posted 1 year ago

“Very good range and selection of fittings, equipment and components, that are also competitively priced. Very quick delivery, for me unnecessarily quick, and for the small items/fittings I need disproportionally expensive. For that reason I rarely use, unless unable to purchase locally or can bulk the order up.”

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Posted 1 year ago

“Delivery was delayed due to the courier. When eventually my soil pipes arrived packing was torn and scuffed and the sockets of the pipe badly scuffed. Would suggest extra packing around the tops would have been helpful to avoid damage. When I order again will buy plain pipe and separate sockets bends I bought came in a box. Would normally have given 5* as not been let down on delivery before but full marks for team in form of Jane who was v helpful. I was compensated with a discount which was much appreciated.”

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Posted 1 year ago

“First class service JG”

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Posted 1 year ago

“parts perfect the only issue I had was delivery driver couldn't be bothered to knock so left a card when someone home for me to pickup later that day and when I spent £20 on next day before 1030 delivery wasn't happy as I had a job booked for late morning”

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Posted 1 year ago

“Great service as usual”

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Posted 2 years ago

“Helpful information on website, always prompt delivery.”

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Posted 2 years ago

“Delivery in on time. Goods in tact , and as described. Thought your delivery charges on the high side, compared to Amazon. But your goods were much cheaper and good quality .”

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Posted 2 years ago

Thank you for your feedback. We were very pleased to hear that delivery was on time and goods in tact. Also that you think our products are good value and quality. Please note that our delivery charges are very competitive within the plumbing and heating sector. Also that delivery is FREE for all orders over £50. Regards, BES

Posted 2 years ago

“they seem quite efficient with quick despatch. delivery came outside of the stated time scale but no big problem”

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Posted 2 years ago

“they seem quite efficient with quick despatch. delivery came outside of the stated time scale but no big problem”

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Posted 2 years ago

“Can't fault, no fuss ordering. Then very prompt..”

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Posted 2 years ago

“1st class service”

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Posted 2 years ago

“Didn't have everything ordered but these days not many people do”

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Posted 2 years ago

“Great product at an even better price, delivered the next day? What’s not to like?”

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Posted 2 years ago

“I have used BES for years now. They have a great website, orders are easy and delivered promptly. But most of all, the staff make this company. They are brilliant. Helpful, friendly and efficient, and always there on the phone if you need them. If only others companies were like this, the world would be a better place!”

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Posted 3 years ago

“Well packaged, delivery a little expensive for what it was”

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Posted 3 years ago

“Lovely service”

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Posted 3 years ago

BES.co.uk is rated 4.7 based on 6,405 reviews