BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,405 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As usual, no stock of smoke or heat alarms that comply with Scottish rules. 😶”

Helpful Report

Posted 2 years ago

Hi Mike, Thank you for your feedback. Please note if you mean interlinked fire alarms (as per the change in Scottish law 1st Feb. 2022) we do stock many of these devices e.g FireAngel p/n 24700, FireBlitz p/n 25045, Honeywell p/n 9408 to name but a few. N.B In fact all our Honeywell X-series alarms are compatible with Honeywell Alarm Scan App and can be wirelessly interconnected using p/n 22884. Regards, BES

Posted 2 years ago

“Hard to find product, good price, quick delivery, perfect!”

Helpful Report

Posted 2 years ago

“Been trading with you for many years, always good quality and prices.”

Helpful Report

Posted 2 years ago

“Grate product and value for money with next day delivery”

Helpful Report

Posted 2 years ago

“Order arrived on time , good price, 100% order accuracy. One item ( a digital counter) was faulty out of the box, customer services arranged replacement to be sent out arrived next day and return for faulty part to go back via printed label. Superb! Use this company again and again they strive to make things straightforward. Customer service is fantastic, they deal with issues so problems don't become frustrating Well Done!”

Helpful Report

Posted 2 years ago

“Excellent service once again. All items I required were in stock at very competitive prices and delivery was super quick.”

Helpful Report

Posted 2 years ago

“Hi I am happy with your service thanks Best regards Raghbir Singh Jheeta”

Helpful Report

Posted 2 years ago

“Five stars as always, large range of excellent quality products and prompt delivery when expected, brilliant customer service”

Helpful Report

Posted 2 years ago

“1st class service”

Helpful Report

Posted 2 years ago

“Spot on as always. Fast delivery. Good quality. Hastle free. Fantastic range.”

Helpful Report

Posted 2 years ago

“Perfect, next day delivery, no hassles and confidence that the stuff will arrive What more can you ask for !”

Helpful Report

Posted 2 years ago

“First class service.”

Helpful Report

Posted 2 years ago

“All arrived bang on time - exactly as ordered. Great!”

Helpful Report

Posted 2 years ago

“Excellent service arrived next day”

Helpful Report

Posted 2 years ago

“Very prompt service”

Helpful Report

Posted 2 years ago

“Great company to work with.”

Helpful Report

Posted 2 years ago

“Placed my order. next day delivery wasn’t. You missed an item off my delivery and still charged me for it. After you took this item off you then charged me for delivery as it went below the free delivery price. Not impressed.”

Helpful Report

Posted 2 years ago

Hi, thank you for your feedback. Please note we never guarantee 'next day' delivery. However, our deliveries consistently achieve 'next day' status. Also please note any items that might be out of stock are notified at the point of ordering (our stock holding is excellent) Please note that delivery is FREE for all orders over £50 (ex VAT) Regards, BES

Posted 2 years ago

“Excellent customer service including when mistakes happen. My order was delivered on time but unfortunately damaged. No fuss, no bother, immediate apology and refund. Well deserved praise all round.”

Helpful Report

Posted 2 years ago

“Excellent service including scheduled delivery on time.”

Helpful Report

Posted 2 years ago

“great service , ordered at 3pm , here by 10am following day, all correct as described....what else do you need?”

Helpful Report

Posted 2 years ago

BES.co.uk is rated 4.7 based on 6,405 reviews