BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,397 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bes are really good and helpful but Tuffnalls misplaced my delivery nearly 2 weeks ago. Still waiting sadly.”

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Posted 4 years ago

“Very satisfied. Placed an order early evening and it arrived the next day.”

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Posted 4 years ago

“I ordered some 10mm copper pills pipe which arrived exactly on time and was just what we needed. Thank you”

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Posted 4 years ago

“Deliveries always on time and website easy to use and buy with”

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Posted 4 years ago

“Brilliant service- ordered one afternoon and received the parts the next day - and exactly as ordered. Thanks a lot.”

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Posted 4 years ago

“I've ordered from BES a few times and found the service to be great until now. I called up this morning because my delivery is now a week overdue and the lady on the phone was completely uninterested. I accept it's the courier's fault be she offered no solution or appology”

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Posted 4 years ago

“Fast and efficient service recommend this company”

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Posted 4 years ago

“Great service. Delivery & price point! Thank you Kind regards Mark Corker MCS Design and build”

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Posted 4 years ago

“Great service, quick delivery, good price and perfect fit!”

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Posted 4 years ago

“Not fitted yet, size etc look great where they are going will write a technical Review later”

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Posted 4 years ago

“I have dealt with BES on numerous occasions - a safe bet to find the goods I require. Excellent quality with excellent service. Will be back soon.”

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Posted 4 years ago

“I have dealt with bes for several years now and have always found products,service and delivery to be very reliable”

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Posted 4 years ago

“The item came extremely promptly and was exactly the dimensions required.”

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Posted 4 years ago

“First time using BES , fast service and good product range.”

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Posted 4 years ago

“ordered a hot water cylinder on the 11th May 2020, its now the 18th May 2020, still not received my cylinder, contacted B.E.S. on the 14thMay 2020, to be informed that the issue is with Tuffnells, the cylinder had been sent to the wrong depot, but the depot has crashed.”

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Posted 4 years ago

“Item as described, good communication from the seller, quick dispatch and delivery, thanks”

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Posted 4 years ago

“Goods sent as requested. Now buried underground never to be seen again! Staff very helpful. Only problem was with courier (Tufnells) who managed to lose the item for 2 days in spite of it being 5ft across and weighing 56 kilograms. But all right in the end.”

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Posted 4 years ago

“very happy with service so far and response regarding one item not supplied as out of stock . i am hoping to receive item tomorrow therefore happy to upgrade review then”

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Posted 4 years ago

“I'll be back time and time again!”

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Posted 4 years ago

“Good range of product and excellent service. I shall buy from them again”

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Posted 4 years ago

BES.co.uk is rated 4.7 based on 6,397 reviews