BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,394 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first time user after having had you recommended from Cornwall and delivered to Lincolnshire ...that's nationwide service.....order arrived well packed but 1 item was missing....job came to a halt....1 phone call later and all sorted item arrived next day (bank holiday weekend) faith restored staff couldn't have been more helpful in current c.v.19 lockup situation your catalogue is now top of the go to pile many thanks”

Helpful Report

Posted 4 years ago

“Ordered 20mm water pipe. Arrived 2 days later. Vert good service.”

Helpful Report

Posted 4 years ago

“Very efficient service”

Helpful Report

Posted 4 years ago

“Very good and navigable web site, very competitive pricing, excellent delivery times combined with communication. I would not hesitate to use again or indeed recommend to others.”

Helpful Report

Posted 4 years ago

“Great website, great service, great quality products! Nothing more to say”

Helpful Report

Posted 4 years ago

“I use BES because they hold an extensive range of supplies in stock and deliver next day.”

Helpful Report

Posted 4 years ago

“Found exactly what we were looking for.good price ,excellent communication ,,great delivery on time stated. Will use again as new customer already placed and received 2 nd order.”

Helpful Report

Posted 4 years ago

“Brilliant service , vast stocks, always deliver next day”

Helpful Report

Posted 4 years ago

“Gods quality item delivered quickly.”

Helpful Report

Posted 4 years ago

“all very good no probs”

Helpful Report

Posted 4 years ago

“Prompt, excellent service.”

Helpful Report

Posted 4 years ago

“Great service as usual.”

Helpful Report

Posted 4 years ago

“GOOD SERVICE AND QUICK DELIVERY”

Helpful Report

Posted 4 years ago

“Very prompt service and goods well described.”

Helpful Report

Posted 4 years ago

“Bes.com products are great, Customer service is fantastic. The biggest let down is the courier , UPS, absolutely useless, they turn up by the end of the day, no sooner than 5.30pm, for a building sites to receive plumbing and heating goods, that’s well too late, and then they drop the order to some random grocery shop for collection, not everybody is mobile , hence the delivery. So for that reason I Cannot rate it any higher.”

Helpful Report

Posted 4 years ago

“Hi, I bought a two ringed gas hob which is now acceptable. When I opened it the parts and screws all fell out. There was evidence that the hob had been returned by another purchaser before it was delivered to me. Screws were damaged (by being screwed in to hard previously). I managed to fix it with screws I have so I did not need to return it. I have made these comments so that management can improve BES internal quality procedures on checking itmes before they leave the warehouse, I hope it does.”

Helpful Report

Posted 4 years ago

“Extremely great service, clear website to order from and very quick delivery. No point looking elsewhere for your plumbing needs when you can get everything you want and delivered to your door so quickly.”

Helpful Report

Posted 4 years ago

“Very good service during corona virus. I was kept up to date on dispatch and delivery time. Good job”

Helpful Report

Posted 4 years ago

“Very good service arrived as per page said very good quality valve fitted and working good”

Helpful Report

Posted 4 years ago

“Extremely happy with purchase. Pride, delivery and quality of product. Thanks”

Helpful Report

Posted 4 years ago

BES.co.uk is rated 4.7 based on 6,394 reviews