Login
Start Free Trial Are you a business?? Click Here

BES.co.uk Reviews

4.7 Rating 6,394 Reviews
93 %
of reviewers recommend BES.co.uk
4.7
Based on 6,394 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
always good, delivery, price and stock levels
Helpful Report
Posted 4 years ago
Excellent excellent
Helpful Report
Posted 4 years ago
Great service, ordered at lunch time and it was delivered by 8.0am the next day.
Helpful Report
Posted 4 years ago
A great company to deal with. I would recommend them.
Helpful Report
Posted 4 years ago
New website was very slow and quite frustrating, obviously you're having teething problems. On the order review it showed me the details of another customers order, invoice address, delivery address etc as well as mine
Helpful Report
Posted 4 years ago
My first ever order, the prices easily matched if not beat the best I could get locally even after adding shipping costs.. The order was only small, about £15 worth of waste pipe and fittings. Despite the covid crisis affecting nearly every business, everything arrived next day.. I have used many online services for DIY and construction materials as I do a lot of maintenance, but the service and pricing here is probably the best I have yet seen. I would love to see BES expand their goods into other areas because if they stock it, I feel they would probably be my first choice from now on.. Thank you BES :-)
Helpful Report
Posted 4 years ago
Competitive pricing - prompt delivery & good range. Improvements could be - simple automatic account set up offer following 3 paid orders. There could be facility for decorative copper tube. I use the tube for furniture & it has to be well wrapped & scratch free, it sometimes has dents & marks that need a lot of rectifying.
Helpful Report
Posted 4 years ago
My order came very promptly and exactly what I wanted
Helpful Report
Posted 4 years ago
Top company quick service
Helpful Report
Posted 4 years ago
fast delivery, good product! perfect
Helpful Report
Posted 4 years ago
Product is faulty, has a leak. Tried to contact you via the web site, but that doesn't seem to work either Not impressed, and I suspect you will not respond to this either Order number: 100351721
Helpful Report
Posted 4 years ago
Always reliable and super fast delivery even in these days of Covid-19.
Helpful Report
Posted 4 years ago
Good technical advice helping me chose the right replacement part, delivered at the time stated. Job done.
Helpful Report
Posted 4 years ago
First time ordering with BES...great website and shipped same day for next day delivery. Keep up the good work!
Helpful Report
Posted 4 years ago
Excellent product and fast delivery. Thank you
Helpful Report
Posted 4 years ago
Great service excellent product at a good price
Helpful Report
Posted 4 years ago
very helpful customer service. prompt delivery quality goods
Helpful Report
Posted 4 years ago
excellent service and fast delivery.
Helpful Report
Posted 4 years ago
A brilliant place to get your gear from.first class service.
Helpful Report
Posted 4 years ago
Ordering online simple, opted for the higher spend threshold to get free delivery, Items were good quality and very reasonably priced. Delivered on time and contacted by company to confirm delivery time and date. Would highly recommend BES.
Helpful Report
Posted 4 years ago
BES.co.uk is rated 4.7 based on 6,394 reviews