BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,399 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,399 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, fast delivery, good communication & excellent prices. It was only after I received my order & viewed the advertising flier that I realised how much extra I had been paying for goods previously. Can highly recommend.”

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Posted 4 years ago

“I have not used this company before, but would highly recommend both in attention and service. Chris Rogers.”

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Posted 4 years ago

“Brilliant company, seemless, and when I needed some advice over the phone, the staff were so helpful and got my questions answered very quickly. Great customer service, good value!! Thankyou!”

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Posted 4 years ago

“An excellent service and very user friendly web site, with good prices. Next day delivery Spot on, full marks”

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Posted 4 years ago

“always good, delivery, price and stock levels”

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Posted 4 years ago

“Excellent excellent”

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Posted 4 years ago

“Great service, ordered at lunch time and it was delivered by 8.0am the next day.”

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Posted 4 years ago

“A great company to deal with. I would recommend them.”

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Posted 4 years ago

“New website was very slow and quite frustrating, obviously you're having teething problems. On the order review it showed me the details of another customers order, invoice address, delivery address etc as well as mine”

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Posted 4 years ago

“My first ever order, the prices easily matched if not beat the best I could get locally even after adding shipping costs.. The order was only small, about £15 worth of waste pipe and fittings. Despite the covid crisis affecting nearly every business, everything arrived next day.. I have used many online services for DIY and construction materials as I do a lot of maintenance, but the service and pricing here is probably the best I have yet seen. I would love to see BES expand their goods into other areas because if they stock it, I feel they would probably be my first choice from now on.. Thank you BES :-)”

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Posted 4 years ago

“Competitive pricing - prompt delivery & good range. Improvements could be - simple automatic account set up offer following 3 paid orders. There could be facility for decorative copper tube. I use the tube for furniture & it has to be well wrapped & scratch free, it sometimes has dents & marks that need a lot of rectifying.”

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Posted 4 years ago

“My order came very promptly and exactly what I wanted”

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Posted 4 years ago

“Top company quick service”

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Posted 4 years ago

“fast delivery, good product! perfect”

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Posted 4 years ago

“Product is faulty, has a leak. Tried to contact you via the web site, but that doesn't seem to work either Not impressed, and I suspect you will not respond to this either Order number: 100351721”

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Posted 4 years ago

“Always reliable and super fast delivery even in these days of Covid-19.”

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Posted 4 years ago

“Good technical advice helping me chose the right replacement part, delivered at the time stated. Job done.”

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Posted 4 years ago

“First time ordering with BES...great website and shipped same day for next day delivery. Keep up the good work!”

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Posted 4 years ago

“Excellent product and fast delivery. Thank you”

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Posted 4 years ago

“Great service excellent product at a good price”

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Posted 4 years ago

BES.co.uk is rated 4.7 based on 6,399 reviews