BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,404 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,404 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality easy to use product which was delivered as promised”

Helpful Report

Posted 5 years ago

“Excellent choice, prices and next day delivery - what's not to like!”

Helpful Report

Posted 5 years ago

“Was hard to place first order, still haven’t received security email to my hotmail account. Had to send an email to gain confirmation to dispatch the order, hence why only 3 stars.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your feedback. Our IT team looked into the point you raise and are puzzled slightly. Your Order Confirmation, Dispatch and Invoice emails were all sent as per normal. It may be that you have two email addresses as we do not have your hotmail address registered with BES as you originally registered with a BT email address. We are happy to help if you need more assistance. Regards, BES

Posted 5 years ago

“Easy to order and quick delivery”

Helpful Report

Posted 5 years ago

“Great service and delivery on time. Easy ordering and searching for products on the website. Have used a few times now and never had any problems. Will be back!”

Helpful Report

Posted 5 years ago

“Order turned up on time, exactly as described”

Helpful Report

Posted 5 years ago

“First class as always”

Helpful Report

Posted 5 years ago

“Quick delivery good products”

Helpful Report

Posted 5 years ago

“The parts I ordered were exactly as described and promptly despatched.”

Helpful Report

Posted 5 years ago

“excellent delivered on time”

Helpful Report

Posted 5 years ago

“Excellent service and excellent value. What more could one ask for?”

Helpful Report

Posted 5 years ago

“All good with delivery, but yet to fit as away, so when I do hopefully everything will be fine.”

Helpful Report

Posted 5 years ago

“BEs provide an excellent selection of plumbing and heating products at competitive prices. They provide many products and tools which are difficult to find easily elsewhere, which is extremely useful. Service and delivery are good and prompt.”

Helpful Report

Posted 5 years ago

“Quality product.. Excellent service”

Helpful Report

Posted 5 years ago

“Easy to navigate the site , purchase and delivery is fast but the item I bought was a little flimsy it reflected its price.”

Helpful Report

Posted 5 years ago

“Excellent service great choice of goods very competitively priced.”

Helpful Report

Posted 5 years ago

“Very happy to deal with Bes great company”

Helpful Report

Posted 5 years ago

“Excellent product, speedy delivery and very pleased with the service.”

Helpful Report

Posted 5 years ago

“Very quick, reliable and excellent service.”

Helpful Report

Posted 5 years ago

“Excellent service, excellent product. Thanks.”

Helpful Report

Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,404 reviews