BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,405 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good prices, service and delivery time.”

Helpful Report

Posted 5 years ago

“Answered my query quickly. Pleased with product. Postage not the cheapest .”

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Posted 5 years ago

“Excellent choice, prices and next day delivery - what's not to like!”

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Posted 5 years ago

“Easy to navigate the site , purchase and delivery is fast but the item I bought was a little flimsy it reflected its price.”

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Posted 5 years ago

“Good price and quick delivery”

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Posted 5 years ago

“I have used BES on four occasions when I could not get items locally. BES seem to have everything in heating and plumbing ect . The items i ordered have been very good quality and the prices are competitive, particularly if you order items to the value of £50 where shipping is free. Delivery was fast .”

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Posted 5 years ago

“Items as described; well-packed; arrived on time.”

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Posted 5 years ago

“Great price even for multiples. Fast delivery too”

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Posted 5 years ago

“Delivery was as defined. Slight crack in the product supplied, but useable.”

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Posted 5 years ago

“Very helpful staff.”

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Posted 5 years ago

“Great service, only hiccup was the fact I stated for delivery to be left by garage door (this was written on invoice) if not at home ! Unfortunately this was not passed on to ups and I had to visit local drop off point to collect 😡”

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Posted 5 years ago

“Good spares stock and quick delivery almost every time. Prices not always the cheapest compared to Toolstation etc”

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Posted 5 years ago

“Excellent customer service, fast delivery and reasonable prices. One problem, I received the wrong size of adaptor. Ordered .. 1/2"×5/8" (12mmx16mm) Received...5.5/8" x 6.5" (18mm x 22mm) It would cost more to send it back, Sorry Colin”

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Posted 5 years ago

“said next day delivery but took 2 days[this is for your info only i have no complaints]”

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Posted 5 years ago

“the product was just as shown in catalogue, good quality and meets requirements. Delivery was one day late, but did not matter too much.”

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Posted 5 years ago

“I have got Good tools and friendly service”

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Posted 5 years ago

“I have used BES for a number of years now they are very efficient at what they do, their delivery service is very reliable and prices seem pretty good.”

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Posted 5 years ago

“Good quality items ant a good price and delivered quickly. Customer Service very helpful.”

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Posted 5 years ago

“The product was excellent when it arrived and would have awarded 5 stars had it not been for the very poor service from the third party delivery service UPS. They claimed to have tried to deliver several times and said that nobody was available to take delivery or refused delivery. we have 24/7 security on site who had been tod to expect the delivery.... which never turned up! I had to rebook a delivery with UPS which arrived today after me complaining bitterly to them as I had been waiting for the parts to complete some development testing.”

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Posted 5 years ago

“Product came on time Looks as though it will do the job Not fitted to mains yet”

Helpful Report

Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,405 reviews