BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,405 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and super quick service. What more could you ask for. Thank you!”

Helpful Report

Posted 5 years ago

“Fantastic service from start to finish. Many thanks, will definitely use BES again”

Helpful Report

Posted 5 years ago

“Excellent prompt service. Would definitely use again. Prices very keen!”

Helpful Report

Posted 5 years ago

“Great service. Though thought catalogue was unnecessary and must add to the postage. The world is going paper light.”

Helpful Report

Posted 5 years ago

“Thermostats were meant to arrive onTuesday for my elderly parents. It’s now Saturday evening and we are still waiting......”

Helpful Report

Posted 5 years ago

Thank you. Sincere apologies upon investigation we can see we have both been let down by our courier. Subsequently we have changed courier and your goods were delivered this morning. Please accept our sincere apologies. Thankfully instances like this are very rare. Regards, BES

Posted 5 years ago

“rapid service as always.”

Helpful Report

Posted 5 years ago

“The part I wanted was for an ooold boiler, spares for which are like hens teeth. Not only did they have this part but at a very reasonable price, a lot less than most other suppliers. Very quick delivery, had the boiler back working two days from ordering.”

Helpful Report

Posted 5 years ago

“Seems my delivery was on a van going to Scotland rather than Wales, I had a call from BES before the delivery was even due. Great communications. Still arrived on time 👍👍👍”

Helpful Report

Posted 5 years ago

“excellent services information and delivery first class”

Helpful Report

Posted 5 years ago

“I need a some parts urgently and having ordered them early evening I expected delivery within 24 to 48 hours. To my surprise they arrived the next day, excellent service and quality parts.”

Helpful Report

Posted 5 years ago

“Very pleased with item and very prompt delivery”

Helpful Report

Posted 5 years ago

“Fast efficient and prompt service. Ordered midday Friday, delivered Saturday morning (for a reasonable fee) - arrived 8:45am ... perfect for early start Monday. Ordering very easy, range of products amzing - will be using them again without doubt”

Helpful Report

Posted 5 years ago

“Cheap price.. GOOD CUSTOMERS SERVICE!!”

Helpful Report

Posted 5 years ago

“Needed a CH pump urgently, received within 22 hrs at a very competitive price. Excellent service.”

Helpful Report

Posted 5 years ago

“Outstanding service. Highly recommended.”

Helpful Report

Posted 5 years ago

“Really surprised to find the product I wanted at such a competitive price compared to other retailers. Fast delivery, will definitely be back for any future needs.”

Helpful Report

Posted 5 years ago

“Very good service from this Firm. Excellent range of good quality equipment and very fast delivery.*****”

Helpful Report

Posted 5 years ago

“Good service over the phone”

Helpful Report

Posted 5 years ago

“Have not received my item Checked my local ups drop off point”

Helpful Report

Posted 5 years ago

Many thanks for your message. We have tried calling but have been unable to get through to you. Please call sales on 0121 3226400. Many thanks, BES.

Posted 5 years ago

“Very satisfied and delivery quickly”

Helpful Report

Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,405 reviews