BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,397 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent services information and delivery first class”

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Posted 5 years ago

“I need a some parts urgently and having ordered them early evening I expected delivery within 24 to 48 hours. To my surprise they arrived the next day, excellent service and quality parts.”

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Posted 5 years ago

“Very pleased with item and very prompt delivery”

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Posted 5 years ago

“Fast efficient and prompt service. Ordered midday Friday, delivered Saturday morning (for a reasonable fee) - arrived 8:45am ... perfect for early start Monday. Ordering very easy, range of products amzing - will be using them again without doubt”

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Posted 5 years ago

“Cheap price.. GOOD CUSTOMERS SERVICE!!”

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Posted 5 years ago

“Needed a CH pump urgently, received within 22 hrs at a very competitive price. Excellent service.”

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Posted 5 years ago

“Outstanding service. Highly recommended.”

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Posted 5 years ago

“Really surprised to find the product I wanted at such a competitive price compared to other retailers. Fast delivery, will definitely be back for any future needs.”

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Posted 5 years ago

“Very good service from this Firm. Excellent range of good quality equipment and very fast delivery.*****”

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Posted 5 years ago

“Good service over the phone”

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Posted 5 years ago

“Have not received my item Checked my local ups drop off point”

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Posted 5 years ago

Many thanks for your message. We have tried calling but have been unable to get through to you. Please call sales on 0121 3226400. Many thanks, BES.

Posted 5 years ago

“Very satisfied and delivery quickly”

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Posted 5 years ago

“Order as specified and arrived on time next working day, fully satisfied with service.”

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Posted 5 years ago

“Excellent service, item in stock and delivered on time.”

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Posted 5 years ago

“Excellent service standards I incorrectly ordered a part and found the customer service to be superb. Smooth transition from ordering correct part to returning the incorrect one, with no repetition of details, etc. Not only was return postage free but the next day delivery of the correct part made it easy to get the job done. Thanks, excellent service!”

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Posted 5 years ago

“So glad BES popped up on my online search. Best price, next day delivery. Perfect. Saved myself a small fortune”

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Posted 5 years ago

“Great price and very fast delivery. Motorised valve and hose was ordered after 4pm in the afternoon and arrived at the Click and collect point the following morning. Excellent service.”

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Posted 5 years ago

“Great service will definitely use again”

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Posted 5 years ago

“havent used BES for a while but recent order was painless and arrived promptly definetly use again”

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Posted 5 years ago

“BES were on the ball in every way. Thank you”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,397 reviews