BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,405 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service at a great price”

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Posted 5 years ago

“Excellent ! Placed order at 18.50 hrs and it arrived next morning even after receiving a phone call from BES to tell me my order would not make the last post of the day. Excellent, very fast delivery and quality service! Will definitely use again.”

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Posted 5 years ago

“Great price and prompt delivery. 100% satisfied.”

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Posted 5 years ago

“Excellent customer service - speedy despatch and quick resolution of a Courier issue - thanks to Phyllis in Customer Service . Will definitely be using BES again.”

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Posted 5 years ago

“5 star for info and service”

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Posted 5 years ago

“Extremely pleased with the service,fast,efficient and exactly what I wanted when it arrived!!”

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Posted 5 years ago

“Expensive”

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Posted 5 years ago

Mr Ioannou, Thank you for your feedback, however, we were surprised to read. After a quick search on the web we were unable to find a new Gas Semi-concealed Meter Box Lid anywhere that is cheaper than BES. Please note we provide FREE delivery for all items over £40 (Ex VAT) Regards, BES

Posted 5 years ago

“Customer support from Nick was superb, pity about the products (meter doors). Both were in worse condition than the ones I was replacing, sent them back.”

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Posted 5 years ago

Mr Carney, Thank you for your feedback. We are pleased that Nick was able to help. Apologies that the meter doors were not in the condition you expected. Of course if delivered damaged then our Customer Services Dept. will be able to arrange replacements. Regards, BES

Posted 5 years ago

“Order delivered on time and as requested. Good service.”

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Posted 5 years ago

“Very good service and delivery. Highly recomend for spares.”

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Posted 5 years ago

“Excellent service, will definitely order from this company again. Cheers”

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Posted 5 years ago

“Wide range of stock, very rarely item are not in stock, prices are good. The website site is slow and it is very easy to think you have added to your basket, but you have not as you add another part number it does not add it.”

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Posted 5 years ago

“Do not buy from here i paid £5 extra to get my goods delivered before 12pm but never arrived i had to collect it from my nearest ups collection point 2 days later. I emailed them regarding the refund for faster delivery didnt get no reply.”

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Posted 5 years ago

Many thanks for your message. We did try to call you but was unable to speak with you. The courier advises delivery was attempted at 9.18am. Your query has now been passed to Customer Services. Best wishes, BES.

Posted 5 years ago

“Very good all round service and quality products at sensible prices.”

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Posted 5 years ago

“Order came correct and next day great service”

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Posted 5 years ago

“Best heating & plumbers suppliers in the world.”

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Posted 5 years ago

“Super fast delivery and an excellent product. An easy to use website followed up by complete paperwork.”

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Posted 5 years ago

“Swift service. Would reorder”

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Posted 5 years ago

“Fast delivery and good prices”

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Posted 5 years ago

“Very good and reasonable”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,405 reviews