BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,397 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order went in and was delivered super fast. I had, however, ordered wrong size compression joints. BEA lady most helpful on customer service line and sent the right size by next day and at no delivery charge. So I'll be buying more from BES.”

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Posted 4 years ago

“Thank you for your lovely service 100% and very helpful on the phone to. Mark”

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Posted 4 years ago

“Good range, always prompt delivery and well packaged”

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Posted 4 years ago

“Excellent prices and service”

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Posted 4 years ago

“Wide range of stock and prompt delivery. Very handy.”

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Posted 4 years ago

“I don't receive it until today,.30th March 2020.”

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Posted 4 years ago

Hi, Thank you for your feedback. We spoke to you and apologised that our courier had originally sent your delivery to the wrong address. This was sorted immediately. We are sorry for any inconvenience. Regards, BES

Posted 4 years ago

“Expedite service”

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Posted 4 years ago

“First class service, many thanks”

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Posted 4 years ago

“Excellent service, delivery within promised time, which is amazing given the Coronavirus restrictions. Well done, BES.”

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Posted 4 years ago

“Efficient service. Easy to use website. Prompt despatch and delivery.”

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Posted 4 years ago

“Great service, thanks”

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Posted 4 years ago

“Part arrived as expected next working day. Never had an issue with BES. Well done”

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Posted 4 years ago

“Let down by packaging, 10 fiber washers (grams), in a massive box weighed down with catalogs weighing well over a kilo. No wonder delivery was so much! Time to look at your environmental credentials, sending so much recycling with each order is no longer acceptable. Great shame won't use again!!!”

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Posted 4 years ago

Thank you for your review. Please note a catalogue was sent out as this was your first delivery. When ordering you have the option to opt out. Our postage remains at £4.95 regardless of weight and allows for the tracking of all orders. Plus all deliveries are FREE when spending more than £50. BES take the environment very seriously which is why we are ISO 14001 accredited. Regards, BES

Posted 4 years ago

“Easy to order, good prices and arrived as promised. Many thanks”

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Posted 4 years ago

“I still have not received my order which was despatched on 20/03/2020 and am unable to track it through UPS as they are not answering any calls or giving details on their website”

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Posted 4 years ago

Thank you for your feedback. We are sorry that your delivery has been returned to BES via UPS. The current COVID19 situation has impacted your delivery. We are sorry for the inconvenience. Regards, BES

Posted 4 years ago

“Great prices and fast deliv,what more can you ask?”

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Posted 4 years ago

“Great service as always, all fittings in stock and delivered on time. Great job BES.”

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Posted 4 years ago

“Good quality product and value for money. Fast delivery.”

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Posted 4 years ago

“A 1 1ST CLASS SUPER FASR SUPER SMOOTH TRANSACTION THANK YOU”

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Posted 4 years ago

“Placed my order on a Saturday. Parts arrived next working day as promised.”

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Posted 4 years ago

BES.co.uk is rated 4.7 based on 6,397 reviews