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BES.co.uk Reviews

4.7 Rating 6,399 Reviews
93 %
of reviewers recommend BES.co.uk
4.7
Based on 6,399 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
excellent service ordered just before 7pm received 11.15am next day great product thanks bes
Helpful Report
Posted 5 years ago
Great price. Fast delivery. Would recommend and I would use again
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Posted 5 years ago
👍👍🤘😎✌️
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Posted 5 years ago
I have got Good tools and friendly service
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Posted 5 years ago
The order was fulfilled OK and dispatched in a good timeframe. It is just a shame that the final courier could not be bothered to deliver the parcel to the address. It was left at the back of their shed (covered in bird poop) for a friend to advise me. I thought I was paying for delivery to door?
Helpful Report
Posted 5 years ago
Thank you for your feedback. Your comments regarding our courier are duly noted. We were pleased to note you were pleased with fulfilment and that your order arrived on time. Regards, BES
Posted 5 years ago
After many hours of looking for an item in local stores, I came across BES through a google search - THANK YOU GOOGLE!!! The item description was perfect, delivery was super fast and the item itself is to a great standard. Wish I'd known about BES before I start rebuilding most of my house! If I ever need plumbing/electric supplies again, I'll definately be coming back to BES.co.uk - Thank you!
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Posted 5 years ago
Fast, reliable service. A good range of stock for most jobs.
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Posted 5 years ago
COULD USE YOU BEFORE AS NO CLICK AND COLLECT OPTION ONCE I FOUND THIS WAS POSSIBLE I ORDERED WITHIN 2 DAYS OF FINDING OUT LOOK FORWARD TO USING BES EVEN MORE KNOW THEIR GREAT
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Posted 5 years ago
Good price, quick delivery, part arrived as ordered. Will use BES again in future. JB
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Posted 5 years ago
The package was delivered by UPS one day before my chosen day, when I was not at home, this was very inconvenient, especially considering since it was a small order and I was paying for the delivery.
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Posted 5 years ago
Thank you for your feedback. We are sorry to hear that you were inconvenienced by an early delivery. Regards, BES
Posted 5 years ago
Exactly what I was after, fitted perfectly, arrived on time. Came with new hinges and latch already attached. Also came with the key to gain access.
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Posted 5 years ago
My order wasn't going to be delivered on the next day pre-12 that I had paid for because of the delivery company assumed the school was shut in the summer holidays and now one would be there. But spoke to Phyllis at BES and she got straight on the phone and sorted it for me. The product was delivered the job got completed on time. She was superb thanks you very much.
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Posted 5 years ago
Good service
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Posted 5 years ago
Very good company to deal with.
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Posted 5 years ago
Fast service and the correct part
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Posted 5 years ago
Very pleased with the service BES provide. Thank you.
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Posted 5 years ago
Just ordered a bracket for a gas meter; it was a good quality product that arrived promptly.
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Posted 5 years ago
Definite 5* treatment, ordered 4 pm and with us next morning.
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Posted 5 years ago
I have used BES for a number of years now they are very efficient at what they do, their delivery service is very reliable and prices seem pretty good.
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Posted 5 years ago
Quick reliable service, emails kept me informed from order to delivery.
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Posted 5 years ago
BES.co.uk is rated 4.7 based on 6,399 reviews