BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,399 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,399 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Thanks!”

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Posted 5 years ago

“First time user very impressed with the website and the delivery services were excellent”

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Posted 5 years ago

“Didn't arrive on time but was I contacted on two occasions by BES to explain and apologise. Excellent customer service.”

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Posted 5 years ago

“Excellent, fast service!”

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Posted 5 years ago

“We had occasion to telephone twice and your staff were charming,efficient and very helpful. We have today recovered our order from MagPresse in Montpon so thank you for the service.”

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Posted 5 years ago

“Great service at a good price”

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Posted 5 years ago

“Ordered a part needed urgently for the weekend, paid for Saturday delivery and it didn’t turn up. The tracking said it was on its way and we continued with the program of works. The tracking reset on Monday morning for delivery on the Tuesday. This may have been the Carriers fault however BES chose to use this carrier.”

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Posted 5 years ago

Many thanks for your message. As discussed when we spoke apologies that you did not receive your package on Saturday. Apologies for any inconvenience caused. Best wishes, BES.

Posted 5 years ago

“Effortlessly purchase of products required with quick delivery.”

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Posted 5 years ago

“Product was good, exactly as ordered. £5 charge for next day delivery not so good, ordered Thursday morning, received Monday afternoon. Probably not your fault but if you can't guarantee next day delivery then don't promise it.”

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Posted 5 years ago

“This is a first class Company which is helpful, and deals with everything promptly.and courteously. Many thanks SANDY ELLIS”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“delivery charge is ridiculous and way too much for small items. Way too much. Using DPD to deliver a 1/2BSP to 1/4BSP sleeve is just silly. You need to add a Royal mail option for the customer to chose. £1.36 (inv VAT) with RM or 5.95 PLUS VAT from DPD. Nonsensical.”

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Posted 5 years ago

“Exactly what I ordered and arrived next working day, very good service.”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Excellent service, made enquiry with Roy I think he was most helpful, suggested what I needed for the job, I spoke to plumber who confirmed, order it and bingo here next day. Wonderful service would use you again and recommend you. Thank you”

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Posted 5 years ago

“Found! Wide choice of functional property items replacements.”

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Posted 5 years ago

“Easy to find product guide. Ordering straight forward and delivery on time.”

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Posted 5 years ago

“Excellent service. Item arrived on time and fitted + working the same day.”

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Posted 5 years ago

“Order arrived in good time and was exactly what needed to fix broken electric meter door. Thanks”

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Posted 5 years ago

“Excellent range, good prices and swift delivery!”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,399 reviews