BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,404 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,404 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service, next day it was here. Needed it changed as a newer model appeared. Sent it back money straight back in my account. First class service all the way.”

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Posted 5 years ago

“I ordered this part for an industrial dishwasher which I didn’t think I could get but it was delivered in 3 days and at a good price”

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Posted 5 years ago

“Door doesn’t fit correctly as for one the sides are thicker than the original door although they are the same make, disappointed.”

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Posted 5 years ago

Mr Carradice, Thank you for your feedback. Please contact our Customer Services Dept 0800 80 10 90 as BES accepts returns up to 30 days (goods must be in same condition as when they were dispatched) Regards, BES

Posted 5 years ago

“Very impressed with extremely competitive prices and prompt delivery. Will definitely buy again”

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Posted 5 years ago

“Thanks for very good service from ordering to delivery. Good communication throughout and a quality product at a very competitive price”

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Posted 5 years ago

“After ordering the replacement door, it arrived very rapid well packaged, tool 2 mins to fit after i had removed the old broken door.”

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Posted 5 years ago

“Reasonably priced. Item arrived promptly and as described. Would recommend.”

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Posted 5 years ago

“A very good website. Had every thing that I wanted. Very good range of plumbing goods, and tools. All arrived as expected by a very nice driver. Would most definitely use again, and no I do not know them personally. Terry South Wales.”

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Posted 5 years ago

“Part easily ordered, turned up next day, now fitted, works great. Many thanks for your help once again.”

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Posted 5 years ago

“Great product at a great price.”

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Posted 5 years ago

“Easy to order online and delivered the goods next day with regular updates, couldn't be better except they don't supply the necessary flue adaptor....”

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Posted 5 years ago

“prices are reasonable but are put up by high postage charges”

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Posted 5 years ago

“Spot on!! Great service”

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Posted 5 years ago

“The product I ordered was half the price found anywhere else, and I was suspicious... indeed it was not available, and I had to phone to be given the advice it might not be available for a very long time... (if ever?) I did get a refund.”

Helpful Report

Posted 5 years ago

Thank you for your feedback. We are sorry that your product was not in stock. This is unusual as we always maintain excellent stock management. BES also pride themselves on competitive prices. A refund was processed for the reason stated above. Apologies for any inconvenience. Regards, BES

Posted 5 years ago

“I only needed a few small items as part of a refurb, other big online retailers required that I buy multiples which would have left me with surplus materials and an overspend, BES filled the slot and came through admirably, a no nonsense, fuss free purchase and delivery at a very reasonable price, highly recommended!”

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Posted 5 years ago

“The service was Next day couldn't believe that, the two vandal proof WC seats were easy to fit and exceptional quality and a fair price.”

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Posted 5 years ago

“The part arrived on time and was exactly right. Would you be able to obtain a Drayton Digistat +1 please? Drayton part number 22192.”

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Posted 5 years ago

Thank you for your feedback Mr Watson. We are glad your product arrived on time and exactly right. Ref. 22192 ordinarily this item is not a stocked item, however, we have requested a price from Drayton. We will be in contact with you asap to advise on cost and delivery. Regards, BES

Posted 5 years ago

“Delivered on time job done 1 week earlier than local firm could get it in stock”

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Posted 5 years ago

“The website is very easy to get on by a non professional. My phone call was answered swiftly by an expert. The materials arrived next morning and were well packed. Very good value for money”

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Posted 5 years ago

“Excellent service, well priced and next day delivery.”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,404 reviews