BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,397 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unlike a lot of companies they are great to deal with if you have a problem and they do arise from time to time its usually resolved with one call.”

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Posted 4 years ago

“Been using BES for certain supplies for many years and since this most recent order have made another within one week. Obviously will be purchasing again.”

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Posted 4 years ago

“Very good got six items delivered but one was wrong sized however I spoke to an extremely helpful and cheery young lady in customer services (Cathrine) and she sorted the issue and had a new part here by 10 the next morning will use again .”

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Posted 4 years ago

“Excellent service delivered on time all items correct and in good order. Competively priced even after the inclusion of special delivery charges. Excellent tracking information. All good.”

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Posted 4 years ago

“Excellent service next day delivery promised and actually delivered. Would definitely use again. Have already passed information on to friends”

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Posted 4 years ago

“Excellent service, will definitely use this company again.”

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Posted 4 years ago

“Good product with rapid delivery. Very good”

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Posted 4 years ago

“Good products, good prices & good service. I’m impressed that they called me to tell me the package had not reached the courier’s local depot in time for next day delivery (courier’s issue). It was delivered safely following morning.”

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Posted 4 years ago

“As always,good value for money and prompt delivery.”

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Posted 4 years ago

“great service”

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Posted 4 years ago

“Great service great product great price thank you BED”

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Posted 4 years ago

“Thank you for your help A first class company to deal with I will be using you agdd as in”

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Posted 4 years ago

“Stove parts, arrived quickly and well packaged, as described.”

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Posted 4 years ago

“Very quick service , materials delivered next day, excellent”

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Posted 4 years ago

“Excellent service with prompt delivery.”

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Posted 4 years ago

“Excellent service ,parts arrived as ordered and next day delivery. Recommend to anyone”

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Posted 4 years ago

“Competitive pricing across the board!....speedy deliveries!”

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Posted 4 years ago

“Easy to choose and buy products. Quick delivery.”

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Posted 4 years ago

“very efficient”

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Posted 4 years ago

“This was my first order with BES, after being frustrated with screwfix and toolstation on a Sunday. I ordered on Monday afternoon and It arrived the very next day as promised. Amazing value As well for a much superior quality products. Now I will be getting all my essential items from BES. Shame they don’t sell pasta and toilet rolls as well. Very impressed with the service and website.”

Helpful Report

Posted 4 years ago

BES.co.uk is rated 4.7 based on 6,397 reviews