BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,399 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,399 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorted my problem out”

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Posted 5 years ago

“Very quick delivery and items very well packed. Price very competitive too.”

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Posted 5 years ago

“BES had an item that's very difficult to find these days: a fan key for a gas fire. It's a pity they use UPS, who were supposed to deliver the key to my home but instead lazily sent it to one of their access points, which is open only from 12 t 4pm and not at all on SUNDAYS.”

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Posted 5 years ago

“Easy to order. Delivery a bit late but not drivers fault as road to us blocked. and he had to make a long detour. Prices good, quality fine, will order again when needed.”

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Posted 5 years ago

“very good reliable service , thank you”

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Posted 5 years ago

“Excellent ordering process and delivered next day. First class service”

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Posted 5 years ago

“Price was right and the service was quick. What more can you ask for.”

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Posted 5 years ago

“Excellent customer service, Cant fault the products. Unfortunately the courier was slow.”

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Posted 5 years ago

“Very good service, prompt delivery and packaged well. Would recommend this seller.”

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Posted 5 years ago

“Excellent service from start to finish”

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Posted 5 years ago

“As a DIY 'plumber' I make occasional use of BES and have always found their service to be very efficient with an excellent range of products delivered quickly.”

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Posted 5 years ago

“I needed to amend my order and BES were extremely helpful in doing this.”

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Posted 5 years ago

“Excellent service and speedy and courteous response to an enquiry.”

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Posted 5 years ago

“Fast and efficient, the only thing I will say is why send me 3 separate brochures via royal mail and that arrive on a Saturday next day and another in my parcel on the Monday. I know you possibly get discount with postal system but you just wasted 3 brochures and 3 X postal costs on a £60 order.”

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Posted 5 years ago

“Good service and fast delivery”

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Posted 5 years ago

“Excellent replacement”

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Posted 5 years ago

“Next day delivery was right on time. Would have liked a cheaper delivery option though since these parts were small and not urgent. The CP961 valves are absolutely fantastic. Ingenious and cheap!”

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Posted 5 years ago

“We always receive a first class service from BES, we are a French company and they are so efficient and quick and the prices are fairly good, we order from the UK for French delivery. I would recommend BES for custromer service and quality products.”

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Posted 5 years ago

“We were very pleased ,we ordered what we needed and was all here the next morning ,before 10.30 am”

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Posted 5 years ago

“BES.co.uk is one of my favourite online retailers of plumbing products - consistently providing a wide range of products at competitive prices with a speedy delivery service.”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,399 reviews