BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,397 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service Not used these for a long long time so glad I’ve found them again So easy to order and my stuff came next day with no extra cost”

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Posted 3 years ago

“This is so expensive”

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Posted 3 years ago

Hi Rakesh Kumar, Thank you for your feedback. We are extremely competitive in the marketplace. However, as you have purchased more than one item from us please can you elaborate so that we can investigate your comment further. Regards, BES

Posted 3 years ago

“I ordered I paid I received. If you review everything it starts to mean nothing.”

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Posted 3 years ago

Hi Robert, Thank you for your feedback. We are glad you received your order. Reviews are very important to BES as we strive for excellent service with every order so that we can achieve a 5star review from all our customers. Regards, BES

Posted 3 years ago

“I received my pump adaptor within 3 days of ordering thanks”

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Posted 3 years ago

“First class ordering and delivery not forgetting good value for money”

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Posted 3 years ago

“I have used BES for small bits and pieces over the years and they have been great. Their catalogue and their range of goods is very extensive and well presented. I used them for a range of waste pipe products recently, they had everything in stock and well priced. Their subsequent delivery was inexpensive and rapid. All in all highly recommended!”

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Posted 3 years ago

“Used BES a few times now and not only are they competitive but also prompt with their delivery service.”

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Posted 3 years ago

“No problems with the products or delivery time. However if you had used royal mail instead of a courier I wouldn't have paid import duty. Couriers can charge what they like & did. They basically doubled the price of the items I bought as import duty.”

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Posted 3 years ago

“I haven't received my order and I didn't receive notification of pending delivery?”

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Posted 3 years ago

Thank you for your feedback Jo. We can see that you placed your order on 31st December requesting delivery on January 6th. Therefore your order will be dispatched from us tomorrow (5th). Regards, BES

Posted 3 years ago

“Excellent service, as always. Thank you”

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Posted 3 years ago

“Unable to get parts locally, therefore had to pay carriage. Still cheaper than going to another town to try and source. Parts reasonably priced. Ordered Wednesday after Christmas Bank holiday and came Thursday morning, though email said it would be Friday. Fitted parts same day and another satisfied customer.”

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Posted 3 years ago

“Have used BES in the past for Central Heating parts and have found them to be extremely reliable with a good choice / price range. Delivery was spot on (able to specify delivery date). I have never had to return anything so can't comment on that side of customer service. I would have no hesitation in using BES again - highly recommended.”

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Posted 3 years ago

“Spot on service”

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Posted 3 years ago

“Does what it says on the can”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“As usual a brilliant and quickly delivered service - Superb”

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Posted 3 years ago

“Fast delivery thanks”

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Posted 3 years ago

“Excellent service. Unfortunately wrong part. You handled very well.”

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Posted 3 years ago

“I have ordered many times from B.E.S and will continue to do so. They have good value products which are almost always in stock. I feel I must however mention the issue of occasionally damaged goods, which has been due to the sometimes poorly packed boxes. The boxes are packed out with the air filled plastic bags, which are very often deflated by the time my order arrives, meaning that the goods inside slide around and can become damaged. That said B.E.S are very quick to send out replacements. Sort this issue out and it would definitely be 5 Stars.”

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Posted 3 years ago

“Great company to deal with and fast on delivery.”

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Posted 3 years ago

BES.co.uk is rated 4.7 based on 6,397 reviews