BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,405 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BES have a terrific range of products and all at really competitive prices. They seem to stock "that difficult to find item" that is unavailable elsewhere. Customer service and delivery is equally as good. I would have no hesitation in recommending BES.”

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Posted 5 years ago

“First class service. Nearly as easy as going to store and picking it myself. Well done”

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Posted 5 years ago

“Quick delivery and products as required”

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Posted 5 years ago

“Excellent service arrived next day job done”

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Posted 5 years ago

“Excellent customer service. Would use again.”

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Posted 5 years ago

“I purchased a pressure reducing valve and noticed I could get free delivery if I spent £40 or more, so I bought 3 adjustable wrenches. I was very impressed by the wrenches but have not yet used the pressure reducing valve. only slight niggle was that package was delivered next door and the packaging was damaged although nothing was missing.”

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Posted 5 years ago

“It’s the first time I ordered anything from BES.co.uk I needed the part quick. It arrived next day and was cheaper than another well known supplier.”

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Posted 5 years ago

“Keen price and amazingly quick delivery.”

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Posted 5 years ago

“I had no problems with ordering or delivery and the analyser is working fine.”

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Posted 5 years ago

“BES had just what I wanted. A clear, easy to use website, reasonable pricing and very quick delivery. Highly recommended. Thank you.”

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Posted 5 years ago

“The 2 items I ordered look good quality, the delivery was not the best told what day, but only by the end of day and despite 2 people being in only a card left”

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Posted 5 years ago

“Next day delivery all lies takes 4 days”

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Posted 5 years ago

Dear Sir, Thank you for your feedback. We clearly state that deliveries to the north of Scotland take 2-3 days (we note this is where your delivery was successfully delivered) We can only apologise that your delivery fell one day outside the expected window. Regards, BES

Posted 5 years ago

“I never received the part!!”

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Posted 5 years ago

Many thanks for your message. As per our conversation a credit has been raised. Best wishes, BES.

Posted 5 years ago

“excellent service next day recieved part”

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Posted 5 years ago

“Good value and efficient receipt of purchase”

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Posted 5 years ago

“Good service as usual”

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Posted 5 years ago

“Comprehensive stock and excellent service. Speedy delivery too.”

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Posted 5 years ago

“There was an immediate reply from customer service concerning which was the best part for my repair. My order was sent immediately arriving the following day. 5 stars”

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Posted 5 years ago

“New thermostat was competitively priced, exactly as ordered and delivered swiftly. Would definitely use BES again.”

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Posted 5 years ago

“Good price and next day delivery 👍”

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Posted 6 years ago

BES.co.uk is rated 4.7 based on 6,405 reviews