BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,394 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I rang up to see if I could just do a one off purchase instead of opening an account. This was no problem and the order was swiftly taken with a bit of light hearted banter in between. The parcel arrived the next day and everything was good”

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Posted 2 years ago

“Great service at a good price.”

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Posted 2 years ago

“I am still waiting for my order to arrive tbat was expected 2 days ago.”

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Posted 2 years ago

Thank you for your feedback. We apologise for the courier delay in what is an exceptionally busy period. Following an investigation we are aware that your goods have been delivered today and stored in your porch as you've verbally agreed with the courier driver. We are sorry for the inconvenience. Regards, BES

Posted 2 years ago

“Delivery was on time with no issues”

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Posted 2 years ago

“Arranged for delivery at a local pickup point for next day delivery. No confirmation that the parcel was ready to be picked up. Had to go in and ask.”

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Posted 2 years ago

Hi Mr Stevenson, Thank you for your feedback. We are sorry that our courier did not notify you. However, we are pleased that your delivery arrived 'next day' during this very busy period as intended. Regards, BES

Posted 2 years ago

“excellent service . i always use Bes”

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Posted 2 years ago

“I would like to highlight excellent customer service from Maureen in sales. I received Brilliant service today and she made sure I had the receipt emailed straight away and even phoned to let me know the items had arrived.”

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Posted 2 years ago

“Very Good product description. I paid next day before 12 and it was delivery before. Thank You very much. keep up the professional service.”

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Posted 2 years ago

“Great range, and fast delivery.”

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Posted 2 years ago

“Easy and delivered fast - well done..”

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Posted 2 years ago

“Very happy”

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Posted 2 years ago

“On time as promised, great service.”

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Posted 2 years ago

“I have used BES for many years now, good quality products, excellent prices and a delivery service second to none, thank you BES I will continue to use you for many years to come”

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Posted 2 years ago

“I have always had a good price, but the main reason I use BSE is the service level and reliability have never been let down . Go to merchant for all your needs.”

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Posted 2 years ago

“Ordered on line, but when I called they answered the phone to confirm my order was on its way and it arrived on time. So good old fashioned service at the right time. Well done and keep answering the phone, we like to talk sometimes!”

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Posted 2 years ago

“Fair price very fast delivery”

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Posted 2 years ago

“Throughout the past several months our local plumber merchants have let us down on simple plumbing stock - blaming brexit or covid - whereas BES always seem to have stock, easy to order and quick delivery. Reasonably priced. Great solution to an ever increasing problem.”

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Posted 2 years ago

“Bes do it again brilliant prices good products and next day delivery great”

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Posted 2 years ago

“Arrived very quickly. And looks good quality.”

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Posted 2 years ago

“Great service yet again”

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Posted 2 years ago

BES.co.uk is rated 4.7 based on 6,394 reviews