BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,403 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We always receive a first class service from BES, we are a French company and they are so efficient and quick and the prices are fairly good, we order from the UK for French delivery. I would recommend BES for custromer service and quality products.”

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Posted 5 years ago

“We were very pleased ,we ordered what we needed and was all here the next morning ,before 10.30 am”

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Posted 5 years ago

“BES.co.uk is one of my favourite online retailers of plumbing products - consistently providing a wide range of products at competitive prices with a speedy delivery service.”

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Posted 5 years ago

“I have had a pleasant & hassle free service from B.E.S. once again & would recommend them.”

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Posted 5 years ago

“Fantastic choice and service.”

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Posted 5 years ago

“Goods arrived promptly, although one part was damaged.The returns dept has been very efficient in dealing with our order.”

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Posted 5 years ago

“Comprehensive range of products, excellent packaging & delivery.”

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Posted 5 years ago

“Quick delivery best quality product. Thank you!”

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Posted 5 years ago

“Earthing ordered of good quality and delivery in great time”

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Posted 5 years ago

“Excellent service Fast delivery times Ordered 1 morning Delivered 10am the next morning. Good enough for me Hope to deal with again soon”

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Posted 5 years ago

“Excellent service, very prompt delivery”

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Posted 5 years ago

“Delivery was speedy and free as my purchase qualified however what arrived at the door was something of a comedy sketch. A broken tub, all three boxes in similar condition. In fairness to BES this was probably out of their hands but less than helpful.”

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Posted 5 years ago

Many thanks for your message. As discussed with Customer Services a replacement will be sent out on this occasion. Best wishes, BES.

Posted 5 years ago

“To be honest i was not impressed! I was VERY VERY IMPRESSED!! :-) Well done everyone!”

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Posted 5 years ago

“Excellent service thank you.”

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Posted 5 years ago

“Very good service ! Thank you !”

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Posted 5 years ago

“Easy to order fast delivery”

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Posted 5 years ago

“good service”

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Posted 5 years ago

“Very easy to navigate the website, and very quick delivery, it came when they said it would. Would use again for sure”

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Posted 5 years ago

“New customer to BES; found ordering very easy, prompt email confirmation, good order tracking, and arrived a day later exactly as ordered - excellent.”

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Posted 5 years ago

“I have used BES for a lot of years and the service has always been great. Fantastic delivery service and knowledgeable staff. Ordering online is as easy as telephone ordering.”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,403 reviews