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BES.co.uk Reviews

4.7 Rating 6,399 Reviews
93 %
of reviewers recommend BES.co.uk
4.7
Based on 6,399 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
very efficient
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Posted 4 years ago
This was my first order with BES, after being frustrated with screwfix and toolstation on a Sunday. I ordered on Monday afternoon and It arrived the very next day as promised. Amazing value As well for a much superior quality products. Now I will be getting all my essential items from BES. Shame they don’t sell pasta and toilet rolls as well. Very impressed with the service and website.
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Posted 4 years ago
Orders arrived next day & in excellent condition.
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Posted 4 years ago
Found what I wanted on line ordered and it came the next morning, really good service.
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Posted 4 years ago
So far so good. Twice I ordered items from them (which I couldn't find available anywhere else) and both time it arrived quickly, despite me living in one of these highland postcode which often get delayed mails/parcels. Thanks
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Posted 4 years ago
Used this company often great service
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Posted 4 years ago
5 star service as usual excellent
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Posted 4 years ago
Hi I am happy with the gas valve although it hasn't been fitted yet. Not happy with the delivery. It was left in my porch for two days even though there is a note on the glass to say do not leave in porch. Please speak to the courier, as Amazon are aware of my delivery instructions. Thank you
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Posted 4 years ago
Quick delivery, good price
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Posted 4 years ago
Excellent products and really good delivery can't complain about anything even the cost was very competitive. Will certainly use again.
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Posted 4 years ago
Very professional from start to finish will use them again
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Posted 4 years ago
Excellent service and great quality product. As described and did what I wanted. Very pleased.
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Posted 4 years ago
Product arrived as expected and quickly, does exactly what it says on the tin, well priced too, hence purchase...job done,
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Posted 4 years ago
Great service, Item quickly dispatched and arrived well packaged and in great condition with a printed catalogue included.
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Posted 4 years ago
Well packaged item and swift delivery. Thank you
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Posted 4 years ago
Great prices excellent service, next day delivery for £4 and am is brilliant, keep sending offers by email I check them always 👍
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Posted 4 years ago
Fast and efficient service all at a good price.Will certainly shop here again.
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Posted 4 years ago
Looked online for a part that normally costs about £60 found the exact part for £20 delivered. So saved a call out fee and the fridge is working perfectly with basic knowledge.
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Posted 4 years ago
Excellent customer service from Julie, sorted out a replacement for a part which didn’t work for me without any fuss. Would not hesitate to recommend.
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Posted 4 years ago
The door lock arrived on time and fitted perfectly
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Posted 4 years ago
BES.co.uk is rated 4.7 based on 6,399 reviews