BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,397 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order and then never heard a single word from them.”

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Posted 5 years ago

Mr Johnson, We have contacted you about the international shipping costs required to freight your copper tube to the USA. Please provide your payment details so that we can process your order. Regards, BES

Posted 5 years ago

“Thanks for the prompt efficient service. The part arrived safely and is installed and working fine.”

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Posted 5 years ago

“Product as described and arrived on schedule.”

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Posted 5 years ago

“shame ups dont follow the deliveryinstructions lol”

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Posted 5 years ago

“Very fast service all round”

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Posted 5 years ago

“fast delivery but expensive something were twice as expensive as other shops”

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Posted 5 years ago

Thank you for your feedback and large order. BES are confident that our products are very competitively priced in the market place. We have lowered hundreds of prices for the current catalogue. We were pleased to read that you like our fast delivery. Regards, BES

Posted 5 years ago

“Very disappointed over the size of the box the thermostat was delivered in. About 5 times bigger than it needed to be and included non-recyable plastic.”

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Posted 5 years ago

Thank you for your feedback. BES are accredited with BSI ISO 14001 Environmental Management and so fully understand your concerns. Regards, BES

Posted 5 years ago

“Excellent service. Helpful staff. Would recommend them . Dennis”

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Posted 5 years ago

“A fair price and arrived on time”

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Posted 5 years ago

“Excellent technical support ans fast delivery on the items.”

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Posted 5 years ago

“Fast and easy delivery of great priced products.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Great service, delivered the next day, first place I look when looking for plumbing bits.”

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Posted 5 years ago

“Perfect service. Easy to order exactly the part for my oil Aga I needed, on their well designed website Great courier of UPS delivery next day.”

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Posted 5 years ago

“Very efficient service Will definitely use again”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“BES keen prices and quick delivery. Nice wide range of stock as well.”

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Posted 5 years ago

“Great service, only hiccup was the fact I stated for delivery to be left by garage door (this was written on invoice) if not at home ! Unfortunately this was not passed on to ups and I had to visit local drop off point to collect 😡”

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Posted 5 years ago

“Its somthink new to me and looks top quality .”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,397 reviews