BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,405 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always found customer service very helpful when it matters, the staff are ready to get the items dispatched as fast as possible when I have had trouble with delivery or out of stock.”

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Posted 5 years ago

“Fast dispatch, great prices and quality products.”

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Posted 5 years ago

“Great website and easy to order. Goods were placed exactly where I requested BES to deliver them. Catalogue came to my home address and another with my goods - great, one for work and one for home. I will be ordering more from BES”

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Posted 5 years ago

“What can I say? BES seem to have everything at reasonable prices, for plumbers, electricians, gas fitters, heating engineers and more! If you can't find it elsewhere, you will find it here!”

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Posted 5 years ago

“Good prices. Just a shame delivery driver doesn't take any notice of instructions where to leave if nobody in.”

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Posted 5 years ago

“This was the first time I have used your company, and found the website easy to use. As a trainee plumber I shall be using your site again and I would definitely be telling my friends and CO workers”

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Posted 5 years ago

“Greta service and great delivery. I was looking for some specialist parts, and BES had them - excellent”

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Posted 5 years ago

“Good price, delivered on time. Good service, will use again.”

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Posted 5 years ago

“Good service and fast delivery”

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Posted 5 years ago

“Good value and good service. Recommended.”

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Posted 5 years ago

“Great product ,good price and speedy delivery.”

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Posted 5 years ago

“Very acceptable service!”

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Posted 5 years ago

“Easy purchase free delivery arrived very quickly -delighted with service”

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Posted 5 years ago

“Good quality products at competitive price. Quck dispatch. Delivery options arent very convenient but I wouldn't expect more from Free delivery.”

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Posted 5 years ago

“Found the part I was looking for at an affordable price and delivered the next working day, I will be using them again.”

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Posted 5 years ago

“BES are wonderful. Great prices, quick delivery, quality service, hence I am a regular customer.”

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Posted 5 years ago

“Ordered an item but BES website didn't advise that it wasn't in stock. Had to wait 16 days for delivery. When I complained I was fobbed off and told I could have sorted it by cancelling the order if I wasn't happy!!!.”

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Posted 5 years ago

Many thanks for your message. We have tried to call you today but was unable to get through. Just to advise your parcel is out for delivery today. Best wishes, BES.

Posted 5 years ago

“Very fast delivery and had everything I needed in stock. What more could one ask ?”

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Posted 5 years ago

“The radiator valves ordered was a good price , easy to order and came in record time. However, you failed miserably by negating to put my name on the parcel (ANYWHERE) working for a mail order company that has a very busy good in dept. This caused the goods in dept having to open my parcel because someone hadn't bothered to put the name on there. To add insult to injury, I stipulated on the order reference my name which again wasn't on the front UPS printed label!”

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Posted 5 years ago

Thank you for your feedback. Please note that when all orders are placed online that adequate boxes to contain name and address details are always provided so they can be completed. Regards, BES

Posted 5 years ago

“Easy to use website. Fantastic range of products and always in stock for next day delivery! A company I can depend on.”

Helpful Report

Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,405 reviews