BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,397 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Technical support very helpful and order processed quickly.”

Helpful Report

Posted 4 years ago

“Professional and helpful service. Query was answered and sorted quickly and politely. Would use again.”

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Posted 4 years ago

“Fantastic service, despatched quickly, arrived on time.”

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Posted 4 years ago

“Excellent service. Quick delivery. Good value and high quality parts. Perfect - thank you.”

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Posted 4 years ago

“I WAS SENT THE WRONG PRODUCT”

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Posted 4 years ago

“Very fast delivery and in perfect condition.”

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Posted 4 years ago

“BES organised the immediate delivery of the 12 Stadium soffit vents which I ordered, so no complaint there. (See Order No.2674689). However whilst I understand BES' desire to cover its costs by standardising its smaller item delivery charges, I consider it to be totally unacceptable that a feather-lightweight item costing £3.72 +VAT should have incurred a delivery charge of £4.95 +VAT, Total package cost £10.40, when 90% of the package weight consisted of BES' heavyweight - probably well in excess of half a kilo - product catalogue and miscellaneous other sales promotional material, all of which is no doubt available on-line, in this era when we are constantly being told to save trees and the Planet by not printing off anything which is not absolutely essential. There can be no possible justification for BES to have levied a disproportionately high delivery charge on a new customer, predominantly to cover the cost of mailing its own heavy weight catalogue which I did not ask for, thereby more than doubling the cost of the very light-weight item which I actually ordered. Regards, from a new, but currently unhappy customer. David Culling, Falmouth, Cornwall.”

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Posted 4 years ago

“Excellent quick and reliable service. Would recommend.”

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Posted 4 years ago

“The product arrived on time and was exactly as described with clear instruction for use”

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Posted 4 years ago

“Quick to deliver and good value”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Fast delivery and spot on.”

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Posted 4 years ago

“Had all our requirements, thank you BES. Great job, great service and great delivery times. You stepped up to the mark in an adverse time.”

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Posted 4 years ago

“Easy website. Fast delivery. Competitive prices. Would certainly use again. Many thanks!”

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Posted 4 years ago

“Arrived quickly and all as requested”

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Posted 4 years ago

“Voi vollere una recensione ma neanche l’ordine non mi avette consegnato. Avette preso i soldi ma la consegna non e mai avenuta Vergogna”

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Posted 4 years ago

“At the moment I do not know if my order has been dispatched. I receive a copy of your invoice with a delivery date on it but no confirmation of dispatch. I have taken into account the Easter weekend but all other deliveries have been made on time. I am hoping that I receive my items soon.”

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Posted 4 years ago

“Excellent service,fast delivery and a good product.”

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Posted 4 years ago

“Very swift and efficient service. Product as expected. Will use BES again?”

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Posted 4 years ago

“Order was easy to place, the items I required were available at a competitive price, and were delivered next-day. Happy customer.”

Helpful Report

Posted 4 years ago

BES.co.uk is rated 4.7 based on 6,397 reviews