BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,405 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a very pleasant experience with Kelly Jackson (Business Development Manager). Her response time and phone manners were amazing and she made the whole experience smooth and effortless! I will be using BES a lot more often thanks to Kelly !”

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Posted 10 months ago

“Exceptional customer care from Simon who assisted me in correcting my delivery address. Comprehensive explanation of the service provided to address my expectations.”

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Posted 10 months ago

“Great Service ! Ordered items at 7pm, delivered by lunchtime the next day… Faultless, Thank you.”

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Posted 10 months ago

“Great service extremely quick delivery. Only downside was the tubing wouldn’t seal on the manometer nipple without a jubilee clip.”

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Posted 10 months ago

“Great website,great service super fast delivery”

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Posted 11 months ago

“First class ..”

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Posted 11 months ago

“I’ve been buying goods from BES for nearly 30 years. I’m now in the process of winding down my business in readiness to retiring. I can honestly say that BES has been one of the best suppliers I’ve ever felt with. They often have the parts that are hard to find locally, and the prices of the goods are always competitive ( and often we’ll below local prices) . For example I went to a local very well known supplier for some 28mm end feed fittings. The supplier was no where near on price. I could buy from BES cheaper than the supplier could buy the fittings in at. ( I might have missed an opportunity there) In ending this post Yes I would recommend BES 100 present There prices are very good and delivery excellent, and customer service next to none. Why aren’t all businesses as good as BES?”

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Posted 11 months ago

“Very helpful and speedy response.”

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Posted 11 months ago

“Ordered my fittings on a Saturday night and was delivered lunchtime Monday. Cant ask for better than that. Well done BES”

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Posted 11 months ago

“First time using this company and pleasantly surprised how efficient they are. Ordered in the evening delivered the following day. The best customer service, had an issue with my problem which was not their fault at all and resolved the matter in minutes and proceeded with a replacement Excellent and wouldn’t hesitate to recommend.”

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Posted 11 months ago

“They did what it says on the tin, great, will used again”

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Posted 11 months ago

“On Friday I ordered some ducting for my kitchen re fit. Unfortunately the outside cowl vent had the damper flap missing. After a quick phonecall, with sincere apologies given, all was sorted and another vent rolled up on Saturday. This is the best customer service I've ever experienced. You'll certainly be recommended by me. Many thanks.”

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Posted 1 year ago

“BES provide a fantastic service. Their website is perfectly laid out and easy to navigate. They’ve provided me quality products and the speed of delivery is phenomenal. Just about to place another order. Any sub 5 star reviews below I would put down to incompetence of the individuals. I recommend BES to my friends and colleagues.”

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Posted 1 year ago

“Trouble free ordering and prompt delivery, perfect.”

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Posted 1 year ago

“Great place great products”

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Posted 1 year ago

“Fastest delivery”

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Posted 1 year ago

“Brilliant range of items, good prices and excellent service.”

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Posted 1 year ago

“The order arrived undamaged and within minutes of the time predicted by the courier. The box was big enough to have contained a current BES catalogue which hopefully will arrive in due course.”

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Posted 1 year ago

“We often use bes and have never, touch wood, had any issues. Delivery is quick and ordering is simple. Today, I placed an order and forgot a couple of items, I phoned bes and spoke to a lovely, supportive lady called Tracy, who has very kindly added the items to my order. Thank you bes, will continue to use your site.”

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Posted 1 year ago

“Very fast service, exactly as ordered, and great price.”

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Posted 1 year ago

BES.co.uk is rated 4.7 based on 6,405 reviews