BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,397 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The free next day delivery has never failed me - even off the beaten track in Cumbria. My last order was with me before lunchtime. I used to think BES had everything in terms of unusual plumbing fittings, so was surprised that the on-line catalogue no longer includes swept elbows or 15 or 22mm copper olives. Some of the items I did order were on back order. Now that my order is well over a week ago, I would have liked an email to let me know when I can expect those items. Instead, I have had two emails asking me to review BES!”

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Posted 5 years ago

“Fast delivery, great price and fits as described A+++”

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Posted 5 years ago

“Excellent service, thank you”

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Posted 5 years ago

“The taps I ordered were what I wanted and were delivered on time. Very good service and will use B.E.s again”

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Posted 5 years ago

“Straightforward and prompt delivery”

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Posted 5 years ago

“Bought a water sub meter, very pleased with design, easy to install, arrived very quickly, also bought fittings from BES which were recommended to fit it to 15mm copper.”

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Posted 5 years ago

“Good price and delivered very quickly. Ordering via web was easy. Would definitely use BES again.”

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Posted 5 years ago

“Item I received was spot on and at a decent price reasonable delivery time. The box it came in was huge the correct size could have saved me a lot on postage and reduced so much waste”

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Posted 5 years ago

Thank you for your review. We are pleased you agree that our products are spot on at a decent price & reasonable delivery time. Our postage remains at £4.95 regardless of weight which is competitive in the market place. Plus all deliveries are FREE when spending more than £50. BES take the environment very seriously which is why we are ISO 14001 accredited nevertheless we take on board your comments re. packaging. Regards, BES

Posted 4 years ago

“Superb range in the catalogue, prices on the page, fast delivery - thoroughly recommended.”

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Posted 5 years ago

“It was good customer service and good products fast delivery and best attitude for customer thanks to all of you 🙏”

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Posted 5 years ago

“I've placed many orders with BES and their service is excellent. It's easy to order the reasonably-priced items from the website and delivery is consistently prompt. On the very rare occasions when there's been a problem, it's been easy to speak to a helpful human who has resolved it quickly. That's why I keep coming back.”

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Posted 5 years ago

“Product I requested arrived next day”

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Posted 5 years ago

“Found BES via an online search and the range of products they sell is huge. Found exactly what I wanted very easily and at a very reasonable price. Asked for a catalogue which arrived very quickly as did the item I purchased for my outdoor curry making. Brilliant large boiler ring and Butane valve + hose. Great service. I can recommend giving BES a try; you won't be disappointed.”

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Posted 5 years ago

“Excellent Service. Product as described . DAB Evosta Pump and Iso valves perfect replacement for Grundfoss.”

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Posted 5 years ago

“Speedy delivery great to deal with perfect”

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Posted 5 years ago

“Great service as usual.”

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Posted 5 years ago

“My order of three toilet seats arrived very well packaged. Lovely quality anf fit beautifully.”

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Posted 5 years ago

“All good Thanks”

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Posted 5 years ago

“I ordered a set of stair rods from BES and they where great straight on the ball to getting them dispatched. Its just a pity UPS weren't as efficient in the delivery side of things.”

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Posted 5 years ago

“Quality item delivered next day. Quick and easy ordering, excellent communication.First class service from BES...”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,397 reviews