BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,397 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery at reasonable charge,vast stock items in enclosed catalogue”

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Posted 5 years ago

“110% service so far. Great customer servive team who solve minor isues without a fuss.”

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Posted 5 years ago

“Good efficient company to deal with. Just received my first order in excellent condition and on time. Will buy of them again.”

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Posted 5 years ago

“Great service I ordered about 6 on a Friday evening and the parts were delivered about 8am the following morning. Who could ask for better?”

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Posted 5 years ago

“Great service as always straight to the door no problems always happy with what I get being a plumber cheers”

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Posted 5 years ago

“b&q and screwfix don't stock the parts I wanted, in fact I travelled to various plumbing merchant and came out disappointed. I did a quick search on the web, BES delivered the parts within 3 days and half the price and easy to order site..I recommend you try BES.”

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Posted 5 years ago

“As always good quality products and prompt delivery, at great prices to”

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Posted 5 years ago

“Excellent service and great value quality products.”

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Posted 5 years ago

“Right Part at The Right Price at The Right Time, Perfect Fit”

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Posted 5 years ago

“One of the few sources of a good selection of tapered thread fittings suitable for oil boiler oil pipework. Products dispatched promptly.”

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Posted 5 years ago

“Excellent goods and service”

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Posted 5 years ago

“service, product, and delivery as one would hope for.”

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Posted 5 years ago

“very prompt”

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Posted 5 years ago

“I have already sent an email detailing a broken, unusable product. Of which no one has acknowledged. I will never ever shop with or recommend BES”

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Posted 5 years ago

Many thanks for your message. i hope that our Customer Services team were able to assist when we called you today. Please note the email you received initially to say we have received your order is a no reply so we believe your query back to us was not received. Best wishes, BES.

Posted 5 years ago

“Prompt delivery, great service.”

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Posted 5 years ago

“Good service from BES, I was buying a like for like replacement product so knew what to expect. Delivery could have perhaps been a bit quicker, but I’m maybe just being picky. I will use BES again for any boiler/plumbing parts I need as they where the best price at the time.”

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Posted 5 years ago

“Very quick delivery, well packaged at great prices !”

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Posted 5 years ago

“Good, quick despatch. Order (for pipe thermometers) did not match advertised details. Order returned (paid for by BES). Refund given but not for carriage. I asked why? Carriage then refunded. Overall quick pleasant service, but advertised specification entirely incorrect. Their Question and Answer referring to these thermometers, given on web site, also incorrect.”

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Posted 5 years ago

Dear Mr Stickland, Thank you for your feedback. We are aware of the error and will be amending the details accordingly. We were pleased to read that you thought our service was pleasant. BES are sorry for any inconvenience and rest assured a full refund has been issued. Regards, BES

Posted 5 years ago

“Order arrived well packaged and on time. Was a pleasure doing business.”

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Posted 5 years ago

“Ordered some air vent cowels. They arrived as promised next day. Cannot say how nice it was, the product was good, the price was good and the service was excellent.”

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Posted 5 years ago

BES.co.uk is rated 4.7 based on 6,397 reviews