BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,394 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how BES.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First and foremost excellent selection of product at reasonable prices Secondly free delivery over £50 of orders (excl VAT) even applies to the Isle of Wight when a lot of business will not even deliver to the Isle of Wight at all. Thirdly excellent customer service Fourthly good communication regarding delivery updates. I will definitely use them in the future.”

Helpful Report

Posted 2 years ago

“Very happy”

Helpful Report

Posted 2 years ago

“good very good and very good”

Helpful Report

Posted 2 years ago

“Great delivery”

Helpful Report

Posted 2 years ago

“Recently I have attempted 2 orders via the web and both have been stopped because of a message to say e mail info.not stated,all my info.has been processed,needs looking into ,highly unlikely now to re-order,will have to source elsewhere.”

Helpful Report

Posted 2 years ago

Please can you provide more details so that we can investigate. Regards, BES

Posted 1 year ago

“VERY HELPFULL”

Helpful Report

Posted 2 years ago

“Very competitively priced, ordered one day delivered the next ! Great communications Can’t get better service than that ! Highly recommend 😊”

Helpful Report

Posted 2 years ago

“Hi Boiling water tap a great addition to plumbing system ,I am 78yrs old so it took longer than expected to fit. Delivery was next day so brilliant service. Thanks Tom Mixer.”

Helpful Report

Posted 2 years ago

“Easy to order, and quick delivery. Perfect!!”

Helpful Report

Posted 2 years ago

“Fast and efficient service. Second time I've used them. Would recommend.”

Helpful Report

Posted 2 years ago

“I had never heard from them before so was quite weary before ordering but I was pleasantly surprised. They shipped next day delivery and all is good!”

Helpful Report

Posted 2 years ago

“BES delivered great service, quick delivery, Excellent!”

Helpful Report

Posted 2 years ago

“Placed order and paid on 25th Sep. Delivery for 27th. Its 30th and order status: processing. Do not buy from this 'seller'!!!”

Helpful Report

Posted 2 years ago

Dear Jeremy, Thank you for making contact with BES, however, we are confused by your feedback. Upon investigation we note that your order was placed on the 26th and Royal Mail have provided us with a photo POD showing that your goods were delivered successfully on 27th. Please contact BES customer services if you still believe you have not received your goods. Regards, BES

Posted 2 years ago

“very happy with the service and my item was on time like they said it would be, will order again with them many thanks again.”

Helpful Report

Posted 2 years ago

“Fast delivery of a good product”

Helpful Report

Posted 2 years ago

“As described and delivered on time.”

Helpful Report

Posted 2 years ago

“Everything came as ordered and in good time excellent service”

Helpful Report

Posted 2 years ago

“Ordered Friday and received the next day (sar)! Brilliant service. Highly recommend and will use again.”

Helpful Report

Posted 2 years ago

“Top drawer”

Helpful Report

Posted 2 years ago

“Thank you for delivering fast on the date requested, excellent product , one was slightly damaged in transit but I sorted it. Definitely use bes again highly recommended. Regards vws”

Helpful Report

Posted 2 years ago

BES.co.uk is rated 4.7 based on 6,394 reviews